Sprint Mobile Broadband USB Modem
Table of Contents
3C. Changing Sprint Connection Manager Settings
3B. Menu Options
3D. Tools
Why won’t my laptop go into hibernation mode when using my
3E. Frequently Asked Questions Windows
3F. Troubleshooting Tips Windows
117
119
5B. Regulatory Information
6B. Terms and Conditions
Glossary and Index 7A. Glossary 7B. Index
Welcome to Sprint
Tip
Introduction
Basics of Your USB Modem
Page
Introducing the Sprint Mobile Broadband USB Modem
Introducing the Sprint Mobile Broadband USB Modem
Cdma Networks
Your Sprint Mobile Broadband USB Modem
One Touch Activation
Care and Maintenance
Package Contents
About This Guide
Getting Started System Requirements USB Modem Software
Getting Started With Your USB Modem
Getting Started
System Requirements
Getting Started With Your USB Modem
If you are running Windows 2000 with Internet Explorer
High Encryption Requirements Windows
If you are running Windows 2000 with Netscape Communicator
USB Modem Software
Getting Help
Troubleshooting
Contacting Sprint Customer Service
Visiting the Sprint Web Site
Getting Help
Page
Installing the USB Modem on a Windows Computer
Page
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Getting Started
To install the software on your computer
Insertion of the rechargeable battery into the USB modem
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Inserting and Removing the USB Modem
Inserting the USB Modem Removing the USB Modem
Inserting and Removing the USB Modem
Inserting the USB Modem
Removing the USB Modem
To remove the USB modem
Setting Up Service Windows
Setting Up Service Windows
Activating and Using Sprint Service
Preactivated USB Modem
To unlock your USB modem
Non-preactivated USB Modem Activation Wizard
Non-preactivated USB Modem One Touch Activation
Once the Activation Wizard is running
If the Activation Wizard has not started automatically
Data Provisioning Iota
Page
Using the USB Modem on a Windows Computer
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Your USB Modem The Basics
Sprint Connection Manager
Starting Sprint Connection Manager
To start Sprint Connection Manager
Sprint Connection Manager Window
Starting Sprint Connection Manager Automatically
Mobile Broadband Window
Show Start/end Hide Details
GPS Receiver Window
Location
Information
Hepe
Window, select Enable Location Services
Common items
No device
Connection States Mobile Broadband Window
Connecting
Searching for service
Initializing
Disconnected
Device powered off
Connected to Ndis
Device locked
Validating
GPS Status GPS Receiver Window
Searching
Acquired
System Tray Connection States
Sprint Location Services
Determining the Type of Coverage
Attaching an External Antenna
To use Sprint Location Services
Select Menu Power Off Modem Your USB Modem The Basics
Powering the USB Modem On and Off
Select Menu Power On Modem
Controlling the Sprint Connection Manager Window
Expanding Sprint Connection Manager
Mobile Broadband Window
GPS Receiver Window
Minimizing Sprint Connection Manager
To restore Sprint Connection Manager when it is minimized
Restoring Sprint Connection Manager
Exiting Sprint Connection Manager
To launch a connection
Launching a Sprint Power Vision or Sprint Vision Connection
Roam Guard
To permanently turn off the Roam Guard feature
To turn on the Roam Guard feature
Auto-launch upon Network Connection
To specify which application to automatically launch
Viewing the Amount of Data Transferred
Ending a Connection
Online Help
To end a connection
Displaying Your Phone Number
Security
Initial Lock Code
When the USB Modem Is Locked
Locking the USB Modem
To lock the USB modem immediately
Locking upon Sprint Connection Manager Startup
Unlocking the USB Modem
To unlock the USB modem
Accessing Links
Changing the Lock Code
To change the lock code
Uninstalling the Sprint Connection Manager Software
Sprint Connection Manager Menu System Tray Menu
Menu Options
Sprint Connection Manager Menu
Updates
Diagnostics
Settings
Menu Item Description Alert Log
System Tray Menu
Changing Sprint Connection Manager Settings
Changing Sprint Connection Manager Settings
Settings Window
General Settings
Effects
Menu Item Description Play sound
Always on
Top
Sprint Mobile Broadband Settings
To select GO automatically when ready, ensure that Enable
When ready
Enable
To select Enable Network Adapter NDIS, ensure that GO
1XOnly
Menu Item Description Network
Sprint
Roam Only
Sprint Location Services Settings
Services on
Menu Item Description Enable
Consent for Location Search Services
Display GPS
Click Test GPS
Tools
To view the Connection History
Viewing the Connection History
To sort the entries
To export the entries to a text file
To copy one or more entries
Viewing Alerts
To delete all entries
To delete one or more entries
Running Diagnostics
To access the Device Info & Diagnostics window
Select Device Info & Diagnostics Tools
Tools
Updating the Software
To update the software
Displaying System Information
To display system information
To display this window
About Sprint Mobile Broadband
Frequently Asked Questions Windows
Frequently Asked Questions Windows
What is Sprint Connection Manager?
If the connection is always on, am I always being billed?
How fast is the connection with Sprint Connection Manager?
Can I connect to a dial-up account like AOL or EarthLink?
What is LBS?
What is enhanced Local Search?
What is GPS?
How do I get the enhanced Local Search feature?
Where do I find the enhanced Local Search feature?
Where can I use GPS?
How do I use the enhanced Local Search feature?
What is GPS User Plane?
What is GPS Control Plane?
Will GPS work when Privacy is set to ON?
How do I enable/disable GPS?
Can I use Sprint Location Services if I have enabled NDIS?
Do I need a GPS subscription to use GPS?
Location-Based Services limitations
What GPS mode options are supported?
What is GPS Basic?
What is GPS Premium?
What is the difference between GPS Basic and GPS Premium?
What is a GPS application?
When do I need to use NMEA?
What is NMEA?
How do I start and stop NMEA?
How do I configure my Nmea port?
To start Nmea output
To stop Nmea output, you have several options
Troubleshooting Tips Windows
Troubleshooting Tips Windows
Problems, Causes, and Solutions
GO Button Is Unavailable
Searching for Service
PWR LED Goes Off and On, and Then Stays Red
Cannot Connect to the Network
Troubleshooting Tips Windows
Unable to Prepare Data Services
Could Not Prepare Data Services
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Installing and Using the USB Modem on a Mac
100
Installing and Using the Software on a Mac Computer 101
Installing and Using the Software on a Mac Computer
Finder, choose Go Applications System Preferences
Double-clickSoftware Update Click Check Now
Installing the Software on a Mac
To install the Watcher Lite software on your Mac computer
Installing and Using the Software on a Mac Computer 103
Click Continue
To install the drivers on your Mac computer
Installing the Drivers
Installing and Using the Software on a Mac Computer 105
Click Restart
106
USB Modem Activation and Provisioning
Text/window Description/next action Displayed Device Not
Activation Assistant
Activated
Window
To activate your USB modem and account
Installing and Using the Software on a Mac Computer 109
Icons and Text in Watcher Lite
Connecting to the Sprint Network
To connect to the Sprint network
To end your network connection
Menu Options
Sprint Service Areas Manage Your Account Online
Removing Your USB Modem
To remove the USB modem from your Mac
Troubleshooting Tips Mac
Installing and Using the Software on a Mac Computer 113
Connect Button Is Unavailable
Frequently Asked Questions
Installing and Using the Software on a Mac Computer 115
How fast is the connection with Sprint Connection Manager?
Can I connect to a dial-up account like AOL or EarthLink?
116
Technical Specifications Regulatory Information
118
Technical Specifications 119
Technical Specifications
State Indicates Data
LED Operation
Radio Frequency and Electrical Specifications
Software Specifications
Mechanical Specifications
Environmental Specifications
Regulatory Information
Regulatory Information 125
Regulatory Notices
126
Regulatory Information 127
Patents
Copyright
Trademarks
Additional Information and Updates
Limitation of Liability
Regulatory Information 129
130
Safety Information Terms & Conditions
132
Safety and Notices
Important Notice Safety and Hazards
Safety and Notices 133
Important Notice
Safety and Hazards
Terms and Conditions 135
Terms and Conditions
Services Covered By These Ts&Cs & Additional Terms
Basic Definitions
Subscriber Agreement
When You Don’t Have To Pay An Early Termination Fee
When You Accept The Agreement
Our Policies
Term Commitments & Early Termination Fees
Our Right To Suspend Or Terminate Services
Your Right To Terminate Services
Our Right To Change The Agreement & Your Related Rights
Account Spending Limits ASL
Credit Checks & Credit Information
Deposits & Returning Deposits
Terms and Conditions 139
Coverage Where Your Device Will Work
Restrictions On Using Services
Your Device, Number & E-mail Address Caller ID
Porting/Transferring Phone Numbers
About Data Services & Content
Roaming
Terms and Conditions 141
Account & Service Charges Pro-rating Unused Minutes
Specific Terms & Restrictions On Using Data Services
Activation & Miscellaneous Charges
How We Calculate Your Charges For Billing Purposes
Terms and Conditions 143
Your Payments Late Fees
Your Bill
Taxes & Government Fees
Surcharges
Disputing Charges You Must Still Pay Undisputed Charges
Protecting Our Network & Services
Your Privacy
Terms and Conditions 145
Location Based Services
Or Other Emergency Calls
If Your Device Is Lost or Stolen
Disclaimer of Warranties
You Agree We Are Not Responsible For Certain Problems
You Agree Our Liability Is Limited No Consequential Damages
Terms and Conditions 147
Dispute Resolution
Terms and Conditions 149
Exceptions To Our Agreement To Arbitrate Disputes
No Trial By Jury
No Class Actions
Indemnification
Providing Notice To Each Other Under The Agreement
Terms and Conditions 151
152
Glossary and Index
154
Glossary 155
Glossary
156
Horizontal Estimated Position Error-Relates to GPS accuracy
Glossary 157
LED
158
System tray
Index 159
Index
Index
160
Disk space required
Index 161
162
GPS Basic Windows only
Index 163
Knowledge base Last fix Windows only, 37 late fees
164
Minus sign in Sprint Connection Manager
Index 165
166
Index 167
StoppedworkingafterWindowsupgrade
168
Index 169
170