Sprint Nextel UG_9a_070709 Activating Your Phone, Setting Up Your Voicemail, Setting Up Service

Note: Your phone’s battery should have enough charge for your phone to turn on and find a signal, set up your voicemail, and make a call. However, you should fully charge your battery as soon as possible. See “Charging the Battery” on page 17 for details.

Activating Your Phone

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. To confirm your activation, make a phone call.

If you received your phone in the mail and you are activating a new phone for an existing number on your account, you will need to go online to activate your new phone.

From your computer’s Web browser, go to www.sprint.com/activate and complete the on-screen instructions to activate your phone.

When you have finished, make a phone call to confirm your activation. If your phone is still not activated or you do not have access to the Internet,

contact Sprint Customer Service at 1-888-211-4727 for assistance.

Tip: Do not press while the phone is being activated. Pressing cancels the activation process.

Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727from any other phone.

Setting Up Your Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access.

1.From standby mode, press and hold .

2.Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Setting Up Service

1A. Setting Up Service 3