
Troubleshooting
Trouble | Cause | Remedy | |
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  | Check power at starter. Correct any bad connections between the  | |
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  | control apparatus and the motor.  | |
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  | Power not available at motor terminals  | Check starter contacts and control circuit. Reset overloads, close  | |
  | contacts, reset tripped switches or replace failed control switches.  | ||
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  | If power is not on all leads at starter, make sure overload and short  | |
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  | circuit devices are in proper condition  | |
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Motor will not start  | Wrong connections  | Check motor and control connections against wiring diagrams.  | |
  | Low voltage  | Check nameplate voltage against power supply. Check voltage at  | |
  | motor terminals.  | ||
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  | Open circuit in motor winding  | Check stator windings for open circuits.  | |
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  | Motor or fan drive stuck  | Disconnect motor from load and check motor and fan drive for cause  | |
  | of problem.  | ||
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  | Rotor defective  | Look for broken bars or rings.  | |
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  | Motor running   | Check motor and attempt to start it. Motor will not start if single-  | |
  | phased. Check wiring, controls and motor.  | ||
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  | Motor leads connected incorrectly  | Check motor connections against wiring diagram on motor.  | |
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  | Bad bearings  | Check lubrication. Replace bad bearings.  | |
Unusual motor noise  | 
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Electrical unbalance  | Check voltages and currents of all three lines. Correct if required.  | ||
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  | Air gap not uniform  | Check and correct bracket fits or bearing.  | |
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  | Rotor unbalance  | Rebalance  | |
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  | Cooling fan hitting end belt guard  | Reinstall or replace fan.  | |
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  | Wrong voltage or unbalanced voltage  | Check voltage and current of all three lines against nameplate values.  | |
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  | Wrong motor RPM  | Check nameplate against power supply. Check RPM of motor and drive  | |
  | ratio.  | ||
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  | Bearing overgreased  | Remove bearing reliefs. Run motor up to speed to purge excessive  | |
  | grease.  | ||
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  | Wrong lubricant in bearings  | Change to proper lubricant. See motor manufacturer's instructions.  | |
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  | One phase open  | Stop motor and attempt to start it. Motor will not stat if   | |
  | Check wiring, controls and motor.  | ||
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Motor runs hot  | Poor ventilation  | Clean motor and check ventilation openings. Allow ample ventilation  | |
around motor.  | |||
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  | Winding fault  | Check with ohmmeter.  | |
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  | Bent motor shaft  | Straighten or replace shaft.  | |
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  | Insufficient grease  | Remove plugs and regrease bearings.  | |
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  | Limit cumulative accelerations time to a total of 30 seconds/hour. Set  | |
  | Too frequent starting or speed changes  | on/off or speed change set points farther apart. Consider installing a  | |
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  | Marley VFD drive for fine temperature control.  | |
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  | Deterioration of grease or foreign material in grease  | Flush bearings and relubricate.  | |
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  | Bearings damaged  | Replace bearings.  | |
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  | Voltage too low at motor terminals because of line  | Check transformer and setting of taps. Use higher voltage on  | |
  | transformer terminals or reduce loads. Increase wire size or reduce  | ||
Motor does not come up to  | drop  | ||
inertia.  | |||
speed  | 
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Broken rotor bars  | Look for cracks near the rings. A new rotor may be required. Have  | ||
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  | motor service person check motor.  | ||
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Wrong motor rotation  | Wrong sequence of phases  | Switch any two of the three motor leads.  | |
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