(4)Position the roll paper straight and close the printer cover gently.

Note 1: Make sure that the paper is positioned straight. If the printer cover is closed with the paper skewed, a paper jam may result.

Note 2: Lock the printer cover by pressing on the center of the cover. If any part of the cover other than the center is pressed, the cover may not be locked properly. This may sometimes disable printing.

(5)Set the power switch to on to turn on power to the printer. Make sure that the ERROR LED is not lit.

Note: While the ERROR LED is lit, the printer will not accept any commands such as the print command, so make sure that the printer cover is locked properly.

7-3. Releasing a Locked Cutter

If the auto cutter locks up or fails to cut the paper, follow the steps below.

Caution

Since working on the cutter may be dangerous, be sure to turn off the printer first.

(1)Set the power switch to OFF to turn off the printer.

(2)Slide off the front cover to reveal the auto cutter.

(3)Remove any jammed paper.

Note: Be careful not to damage the printer while removing any jammed paper.

Since the thermal print head is particularly sensitive, be sure not to touch it.

Auto cutter

Front cover

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Star Micronics TSP2000 user manual Releasing a Locked Cutter
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TSP2000 specifications

The Star Micronics TSP2000 is a highly regarded thermal receipt printer engineered for efficiency and reliability, making it an ideal choice for a wide range of retail and hospitality applications. The printer stands out for its combination of advanced features, robust technologies, and a user-friendly design.

One of the main features of the TSP2000 is its lightning-fast printing speed. Capable of delivering receipts at a speed of up to 250 mm per second, it drastically reduces customer wait times, improving overall service efficiency. This speed is complemented by its high-quality printing capability, with a resolution of 203 dpi ensuring that text and graphics are crisp and clear.

The TSP2000 incorporates advanced connectivity options to accommodate various business needs. It supports USB, Ethernet, and Bluetooth interfaces, allowing for easy integration with different systems and devices. This versatility ensures that it can seamlessly fit into existing setups, whether in a bustling retail environment or a lively restaurant.

Another key characteristic of the TSP2000 is its compact design. Its sleek aesthetic makes it suitable for environments where space is at a premium. Additionally, it is lightweight, which aids in easy handling and installation, whether mounted on a counter or a wall.

The printer is designed with user convenience in mind. The drop-in and print paper loading feature simplifies the process of changing rolls, reducing the time and effort required for maintenance. A status indicator light provides real-time updates on the printer’s status, allowing operators to quickly assess any issues that may arise.

Durability is another hallmark of the TSP2000. Constructed to withstand the rigors of daily use, it boasts a long lifespan and reliable performance even in high-traffic settings. Star Micronics also offers an extensive warranty, providing peace of mind for business owners.

Finally, the TSP2000 is compatible with Star’s unique technology called "Star Cloud Services," which enhances management and connectivity options. This cloud-based solution provides remote access to printing diagnostics and management, making it easier for businesses to monitor and manage their systems efficiently.

In conclusion, the Star Micronics TSP2000 is a feature-rich thermal receipt printer that excels in speed, connectivity, and ease of use. Its robust design and compatibility with advanced technologies make it a top choice for businesses looking to enhance their printing solutions while providing excellent service to their customers.
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