Modem Troubleshooting Guide

The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration.

Starting PPP (for auth) on port…

Modem is connecting and the PPP login process is starting.

Modem hang up. Resetting

The connection has been closed or terminated unexpectedly.

Timeout during login process. Giving up

The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and/or password.

Modem init chat script failed

The modem did not respond to the initialization string from the SVxx54DX4I You may need to change the init string or verify the cabling and modem status.

Modem init okay

The modem has responded appropriately to the init string.

Saw PPP startup from client

A PPP authentication has occurred and a session has started.

Phone line rings

An incoming call has been detected by the modem.

Modem answers: xxxxxxxxx

The connection speed and protocol used for a connection, as reported by the modem. The exact contents of the message will vary depending on the modem make and model.

About Security Certificate Warnings

What is a security certificate?

SitesthatemploysecureTCP/IP(Internet)connectionsincludeacertificate that confirms that users are connecting to a legitimate site and are not being

53

Page 58
Image 58
StarTech.com SV3254DX4I Modem Troubleshooting Guide, About Security Certificate Warnings, What is a security certificate?

SV1654DX4I, SV3254DX4I specifications

StarTech.com offers a range of high-quality KVM switches that allow users to manage multiple computers from a single workstation. Among the notable models in their lineup are the SV3254DX4I and SV1654DX4I, both designed to enhance productivity in various professional environments, whether for IT management, data centers, or office applications.

The SV3254DX4I is a powerful 32-port dual-monitor KVM switch, enabling users to control up to 32 computers or servers from a single keyboard, mouse, and two monitors. Its dual-display support is especially advantageous for multitasking, as it allows users to view outputs from multiple systems simultaneously. This KVM switch supports resolutions up to 4K at 60Hz, ensuring that high-definition images are rendered with clarity and precision. Additionally, it features a combination of USB and PS/2 connectivity for compatibility with a wide range of devices.

On the other hand, the SV1654DX4I is a 16-port dual-monitor KVM switch, designed for environments that require a more compact solution while still offering robust capabilities. Like its larger counterpart, this model also supports dual-display setups and resolution up to 4K at 60Hz, making it suitable for high-resolution applications. The versatility of the SV1654DX4I is enhanced by its supporting features, including audio support, which allows for smooth integration of sound systems, and an intuitive interface for seamless switching between connected devices.

Common features of both KVM switches include a user-friendly front-panel interface and hotkey controls, providing quick access to different computers or servers with ease. They also incorporate advanced technologies such as EDID emulation, which helps maintain optimal video quality by ensuring that the connected monitors receive and retain the necessary display settings.

Additionally, both models are designed with robust security features, including multi-level password protection, ensuring that only authorized users have access to the connected systems. For secure environments, these KVM switches are ideal choices.

Overall, the StarTech.com SV3254DX4I and SV1654DX4I KVM switches present a winning combination of performance, reliability, and user-friendly features, making them excellent tools for professionals looking to streamline operations and enhance productivity in their technology deployments.