troubleshooting

TROUBLESHOOTING

+ Before contacting a Samsung authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Warning indicators and messages

Power source

Message

Icon

Informs that...

Action

 

 

 

 

Low Battery

-

The battery pack is almost

• Change to a charged pack or use the AC

discharged.

power adaptor. Charge the battery pack.

 

 

 

 

 

 

Check the

 

 

• Check whether the battery is

 

The battery pack can not

authentic. Change to an authentic battery.

authenticity of this

-

pass authenticity check.

• We recommended you use only genuine

battery

 

 

 

Samsung batteries in this camcorder.

 

 

 

 

 

 

 

Storage media

 

Message

Icon

Informs that...

Action

 

 

 

 

 

 

Memory Full

 

There is not enough

• Delete unnecessary files in the built-in

 

 

memory. Use a memory card.

 

 

space to record in built-in

 

(SMX-C24 only)

 

Back-up files to your PC or another storage

 

 

memory.

 

 

 

media and delete files.

 

 

 

 

 

 

 

 

 

 

Insert Card

 

There is no memory card

• Insert a memory card.

 

 

inserted in the card slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the memory

 

 

 

There is not enough space

card. Use the built-in memory.

 

 

 

(SMX-C24 only)

 

Card Full

 

to record in the memory

Back-up files to your PC or another storage

 

 

 

card.

media and delete files.

 

 

 

 

• Change to another memory card which has

 

 

 

 

enough free space.

 

 

 

The write protection tab

 

 

Card Locked

 

on an SDHC card has

• Release write protection tab.

 

 

 

been set to lock.

 

 

 

 

 

 

 

 

 

The memory card has

• Format the memory card or replace it with a

 

Card Error

 

some problem and cannot

 

 

new one.

100

 

 

be recognized.

 

 

 

 

 

 

 

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Samsung SMX-C20LN, SMX-C24LN, SMX-C24UN, SMX-C24RN, SMX-C200BN, SMX-C20UN, SMX-C200UN, SMX-C200LN, SMX-C24BN Troubleshooting, 100