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State Industries 197425-004 instruction manual Troubleshooting Guidelines, Trouble Shooting

Models: 197425-004

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TROUBLESHOOTING GUIDELINES

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

INTELLI-VENT TROUBLESHOOTING CHART - USER CONTROL

#

1

2

3

4

5

6

LED STATUS

PROBLEM

 

SOLUTION

 

 

 

1

Ensure the wall outlet (power supply) is properly

 

 

The gas control valve/thermostat

 

grounded.

 

 

 

 

 

has sensed inadequate or no earth

 

 

 

 

ground.

2

Ensure all ground connections/wires on the water

 

 

 

 

 

 

heater are securely connected.

 

 

The gas control valve/thermostat

1

Ensure the wall outlet/power supply is properly wired.

 

 

 

 

 

 

 

 

 

 

has sensed reversed polarity in the

2

Ensure all internal 120 VAC wiring connections and

 

 

120 VAC power supply.

 

wiring harness have no reversed wires. 120 VAC "hot"

 

 

 

 

 

 

 

wire must connect to the on/off switch.

 

 

Pressure switch circuit remaining

 

 

 

 

closed for more than 5 seconds

1

Ensure air pressure switch circuit wiring is correct and

 

 

after heating cycle begins.

 

the air pressure switch is not jumpered.

 

 

Blower may not start in this

2

Replace the air pressure switch.

 

 

 

 

condition.

 

 

 

 

 

1

Ensure the air pressure switch sensing tube is properly

 

 

 

 

connected at both ends and is not kinked or damaged.

 

 

Pressure switch circuit remains

2

Ensure the correct size of vent and intake air pipe (direct

 

 

 

vent products) was used per the installation instructions

 

 

open longer than 5 seconds after

 

 

 

 

in the manual that came with the water heater.

 

 

the blower is energized.

 

 

 

 

 

 

 

Blower may run continuously in

3

Ensure maximum number of elbows or maximum

 

 

 

 

 

equivalent feet of vent or intake air pipe has not been

 

 

this condition.

 

 

 

 

exceeded per the installation instructions in the manual

 

 

 

 

 

 

 

 

that came with the water heater.

 

 

 

4

Ensure there are no obstructions in the vent or intake air pipe.

 

 

 

1

Check wiring to the hot surface igniter assembly -

 

 

 

 

replace igniter assembly if wiring is damaged or worn.

 

 

 

2

Check resistance of the igniter at igniter assembly

 

 

 

 

plug - should be between 11 and 18 ohms at room

 

 

 

 

temperature (77° F at plug end) - replace igniter if open

 

 

The gas control valve/thermostat

 

or shorted.

 

 

3

Check igniter assembly plug and the socket on the gas

 

 

has detected an open igniter circuit.

 

 

 

 

control valve/thermostat for good connection.

 

 

 

4

Replace igniter assembly if the plug is worn or damaged.

 

 

 

5

Replace the gas control valve/thermostat if the igniter

 

 

 

 

assembly socket on the bottom of the control is worn or

 

 

 

 

damaged.

 

 

 

1

Ensure flame sensor is making good contact with the

 

 

 

 

burner flame and ensure flame is steady. Also ensure

 

 

Ignition/flame failure.

 

supply and manifold gas pressures are within the

 

 

 

requirements in the installation manual.

 

 

The gas control valve/thermostat

2

Gas supply is turned off - pressure is too low.

 

 

 

 

 

 

has reached the maximum number

3

Ensure the flame sensor is clean - use fine steel wool

 

 

 

 

of retries (3) for ignition and is

 

to clean the flame sensor.

 

 

currently locked out for one hour.

4

Check igniter assembly plug and the socket on the

 

 

 

 

 

 

 

Cycle the power to the water heater

 

bottom of the gas control valve/thermostat for good

 

 

 

connection. Replace igniter assembly if the plug is worn

 

 

off and on to reset.

 

or damaged. Replace the gas control valve/thermostat if

 

 

 

 

socket is worn or damaged.

 

 

 

5

Replace igniter assembly.

 

 

 

 

 

35

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State Industries 197425-004 instruction manual Troubleshooting Guidelines, Trouble Shooting, LED Status Problem Solution
Page 34 Page 36

197425-004 specifications

State Industries Model 197425-004 is a noteworthy water heater designed to cater to the needs of both residential and commercial applications. Known for its efficiency and reliability, this model offers a range of features that enhance its appeal to users looking for an effective water heating solution.

One of the primary characteristics of the 197425-004 is its tankless design, which allows for an endless supply of hot water. Unlike traditional water heaters that store hot water in a tank, this model heats water on demand, conserving both energy and space. This is particularly advantageous for households or businesses with fluctuating hot water needs, as it eliminates the risk of running out of hot water during peak usage times.

The technology behind the State Industries 197425-004 incorporates advanced insulation and heat exchange systems, which significantly improve energy efficiency. With a high energy factor rating, this unit minimizes energy consumption, thus reducing utility bills and environmental impact. Users can expect lower operating costs without sacrificing performance, making it a cost-effective option in the long run.

Another defining feature of the 197425-004 is its durable construction. Built with high-quality materials, including corrosion-resistant components, this water heater is designed for longevity. The model also includes a user-friendly digital thermostat, enabling precise temperature control and easy monitoring. This ensures that users can customize their hot water needs according to individual preferences.

In addition to its performance and efficiency, the State Industries 197425-004 prioritizes safety. It is equipped with multiple safety features such as thermal overload protection and precise temperature regulation, reducing the risk of accidents.

Installation is made convenient with this model, as it is compatible with various plumbing systems and does not require complex modifications. Its compact size allows for flexible installation options, whether it is placed indoors or outdoors, depending on user preferences.

In summary, the State Industries 197425-004 represents a perfect blend of cutting-edge technology, energy efficiency, and durability. With its tankless heating system, impressive energy factor, and safety features, it continues to stand out as an excellent choice for reliable hot water solutions in diverse settings.