SECTION 4

TROUBLESHOOTING CHARTS

PROBLEM

 

POSSIBLE CAUSE

 

REMEDY

 

 

 

Freezer does not

1. Power to freezer is off.

1. Supply power to freezer.

run.

2. Fuse or circuit if blown or tripped.

2.

Replace or reset. (If condition continues,

 

 

 

 

see notes 1 or 2).

 

3.

Freeze-up (auger will not turn).

3.

Turn OFF-ON switch to OFF for 15 minutes,

 

 

 

 

then restart.

 

4. High pressure cut-out tripped.

4. Reset high pressure cut-out.

 

5.

Front door not in place.

5.

Assemble front door in place.

 

 

 

Freezer does not

1. Freezer has been left in the

1. Let light flash for 10 minutes, then place

run, PUSH TO

 

CLEAN mode for more than 30

 

the OFF-ON switch to the OFF position

FREEZE light

 

minutes.

 

to reset.

flashes in sequence

2. CLEAN switch has been

2.

Leave OFF-ON switch in the ON position

of four.

 

activated 3 times within 10

 

for 10 minutes, then place the OFF-On

 

 

seconds.

 

switch to the OFF position to reset.

 

3.

Low torque error.

3.

Place the OFF-ON switch to the OFF

 

 

 

 

position to reset.

 

 

 

Freezer does not

1. No mix in hopper.

1. Fill hopper with mix.

run, PUSH TO

2. Mix inlet regulator not allowing

2.

Remove mix inlet regulator, clean,

FREEZE light

 

mix to flow into barrel.

 

sanitize, and replace.

flashes in sequence

3. Sensor problem.

3.

Call distributor for service.

of five.

 

 

 

 

 

 

 

Freezer will not shut

1. Not enough mix in hopper.

1. Fill hopper with mix.

off.

2. Drive belt failure.

2.

Replace drive belt.

 

3.

Consistency temperature

3.

Readjust. Refer to Page 9 for location.

 

 

setting is too firm.

 

(Call distributor for service.)

 

4. Consistency temperature

4. Replace. (Call distributor for service.)

 

 

control failure.

 

 

 

5.

Alcohol content in cocktail mix

5.

Reduce percent of alcohol content.

 

 

is too high.

 

 

 

6.

Reduced air flow.

6.

Check for proper air flow thru the condenser

 

7.

Refrigeration problem.

7.

Check system. (Call distributor for service)

 

 

 

Product is too soft.

1. Product is being dispensed

1. Press the PUSH TO FREEZE push button.

 

 

when the PUSH TO FREEZE

 

Wait until the green light illuminates before

 

 

light is illuminated red.

 

dispensing.

 

2.

No vent space for free flow of

2.

A minimum of 3 inches of vent space

 

 

cooling air.

 

required. (See paragraph 2.3)

 

3.

Air temperature entering

3.

Change location or direct hot air away

 

 

condenser is above 100°F.

 

from freezer.

 

4. Condenser is dirty.

4. Clean. (See paragraph 3.7)

 

5.

Consistency setting too soft.

5.

Readjust. (Call distributor for service.)

 

6.

Stabilizers in mix are broken

6.

Remove mix, clean, sanitize and freeze

 

 

down.

 

down with fresh mix.

 

7.

Auger is assembled wrong.

7.

Remove mix, clean, reassemble,

 

 

 

 

sanitize and freeze down.

 

8.

Reduced air flow.

8.

Check for proper air flow thru the condenser.

 

9.

Refrigeration problem.

9.

Check system. (Call distributor for service.)

 

 

 

 

 

 

 

 

 

 

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