Product is too firm.

1. No mix in hopper.

1. Fill hopper with mix.

 

2.

Small portions are being

2.

Allow freezer to sit idle for 5 minutes

 

 

dispensed in a short time.

 

before dispensing.

 

3.

Consistency temperature

3.

Readjust. ( Refer to Page 9 for location.

 

 

setting is too firm.

 

Call distributor for service.)

 

4. Consistency temperature

4. Replace. (Call distributor for service.)

 

 

control failure.

 

 

 

5.

Line voltage fluctuating.

5.

Check. (Call distributor for service.)

 

 

 

Product does not

1. No mix in hopper.

1. Fill hopper with mix.

dispense.

2. Mix inlet regulator tube is plugged.

2.

Unplug, using small sanitized brush.

 

3.

Special mix inlet regulator

3.

Order special mix inlet regulator.

 

 

needed for mix being used.

 

 

 

4. Capacity of freezer is being

4. Slow up on the draw rate.

 

 

exceeded.

 

 

 

5.

Drive motor overload tripped.

5.

Automatic reset. Wait 15 to 30 minutes.

 

6.

Drive belt failure.

6.

Replace drive belt.

 

7.

Freeze-up. (Auger will not turn.)

7.

Turn OFF-ON switch to OFF for 15 minutes,

 

 

 

 

then restart.

 

 

 

Drive belt slipping or

1. Worn drive belt.

1. (Call distributor for service)

squealing.

2. Freeze-up (Auger will not turn).

2.

Turn OFF-ON switch to OFF for 15

 

 

 

 

minutes, then restart.

 

 

 

Low overrun.

1. Mix inlet regulator missing.

1. Replace mix inlet regulator.

 

2.

Mix inlet regulator "O"ring missing

2.

Replace mix inlet regulator "O" ring.

 

3.

Mix inlet regulator air tube

3.

Clean with sanitized brush.

 

 

blocked.

 

 

 

4. Product breakdown.

4. Fill freezer with fresh product.

 

 

 

Front door leaks

1. Front door knobs are loose.

1. Tighten knobs.

 

2.

Spigot parts are not lubricated.

2.

See paragraph 3.11

 

3.

Chipped or worn spigot "O" rings.

3.

Replace "O" rings.

 

4. "O" rings or spigot installed wrong.

4. Remove spigot and check "O" ring.

 

5.

Inner spigot hole in front door

5.

Replace front door.

 

 

nicked or scratched.

 

 

 

 

 

Hopper will not

1. Consistency control on board

1. (Call distributor for service.)

maintain mix

 

needs to be adjusted.

 

 

temperature below

2. Consistency control failure.

2.

Replace. (Call distributor for service.)

45°F (7°C)

3. EPR valve needs adjustment.

3.

Adjust EPR valve.

 

4. Refrigeration problem.

4. Check system. (Call distributor for service.

 

5.

Hopper cover not fitted properly.

5.

Check hopper cover for proper fit.

 

 

 

 

 

18