Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter.

Note: Always disconnect the power cord before adding, changing or installing

any hardware components.

Before Power On

1.Make sure that there are no short circuits between the motherboard and chas- sis.

2.Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.

3.Remove all add-on cards.

4.Install one CPU at a time (making sure it is fully seated) and connect the chassis speaker and the power LED to the motherboard. (Check all jumper settings as well.)

5.Use only the correct type of CMOS onboard battery as recommended by the Manufacturer. Do not install the onboard battery upside down to avoid pos- sible explosion.

No Power

1.Make sure that there are no short circuits between the motherboard and the chassis.

2.Verify that all jumpers are set to their default positions.

3.Check that the 115V/230V switch on the power supply is properly set.

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

No Video

1.If the power is on but you have no video, remove all the add-on cards and cables.

2.Use the speaker to determine if any beep codes exist. Refer to Appendix A and Appendix B for details on beep codes.

Losing the System’s Setup Configuration

1.Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to

3-1

Page 47
Image 47
SUPER MICRO Computer X7DBT-INF, XDGT, X7DGT-INF user manual Troubleshooting Procedures, Before Power On, No Power, No Video

X7DBT, X7DBT-INF, XDGT, X7DGT-INF specifications

Super Micro Computer, a leader in high-performance computing solutions, offers a diverse range of server motherboards tailored for various business needs. Among these, the Supermicro X7DGT-INF, X7DGT, X7DBT-INF, and X7DBT stand out for their robust architectures and advanced features.

The Supermicro X7DGT-INF motherboard is designed for dual processor systems utilizing Intel's Xeon processors. It supports up to 64GB of DDR2 memory, providing significant flexibility for memory-intensive applications. The X7DGT-INF features six SATA ports, enabling efficient data storage solutions with RAID configurations. Additionally, it offers integrated IPMI (Intelligent Platform Management Interface) functionality, which allows remote management of the motherboard, enhancing system uptime and reliability.

The X7DGT shares many features with the INF model but enhances connectivity options with PCI Express slots, making it ideal for virtualization and embedded applications. This dual-CPU motherboard allows for up to 128GB of memory, catering to businesses that require high computational power and substantial memory bandwidth, particularly for tasks such as data analysis and enterprise resource planning.

Meanwhile, the Supermicro X7DBT-INF is notable for its dual-broadband capabilities, which facilitate high throughput for networking tasks. Like its siblings, it supports Intel Xeon processors and DDR2 memory but goes a step further with onboard dual Gigabit Ethernet and a dedicated IPMI controller. Its design emphasizes optimal thermal management, ensuring that power-hungry applications remain stable under heavy workloads.

The X7DBT also supports dual processors and provides a robust memory architecture. It is engineered for high-performance computing environments. Featuring multiple PCI Express slots, this motherboard is ideal for applications such as cluster computing and high-frequency trading where low latency and high-speed networking are essential.

Overall, the Supermicro X7DGT-INF, X7DGT, X7DBT-INF, and X7DBT motherboards epitomize reliability and performance. Their compatibility with Intel’s Xeon processors, extensive memory options, and advanced connectivity features make them superb choices for enterprise-level applications, data centers, and research institutions that demand uncompromising performance and efficiency in their computing solutions.