TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Owner’s Manual, check the player,
consulting the following checklist.
Symptom Cause Remedy
No power ●Loose power plug. ●Insert the power plug firmly into the wall outlet.
The player does not
respond to the
remote control.
●The remote control is not aimed
at the sensor on the player.
●Aim the remote control directly at the sensor on
the player.
●Obstacles present between the
remote control and the sensor.
●Remove the obstacles from the signal path.
●The remote control is too far
away from the player.
●Use the remote control within 7m of the player.
●Dead batteries. ●Replace the batteries.
No picture ●Loose video connection. ●Connect the video cables firmly.
●Wrong disc. ●Insert a correct video disc that plays on this
player.
Disc cannot be
played
●No disc. ●Insert a disc.
●Dirty disc. ●Clean the disc.
●Disc is placed upside down. ●Place the disc correctly, with the label side up.
●Parental lock is active. ●Cancel the parental lock or change the control
level.
No sound ●Loose audio connection. ●Connect the audio cables firmly.
●The power of the connected
audio component is off.
●Turn the power of the audio component on.
●Wrong audio output settings. ●Correct the audio output settings.
●Wrong input settings on the
connected audio component.
●Correct the input settings on the audio
component.
Distorted picture ●Copy protection is active. ●Connect the player directly to the TV.
●Immediately after playing, press
fast forward or in reverse.
●There are some cases where pictures may be
slightly distorted, which are not a sign of a
malfunction.
Audio or subtitle
language does not
match the setup.
●The selected language is not
available for audio or subtitles
on the DVD.
●No malfunction.
The camera angle
cannot be changed.
●The DVD does not contain
sequences recorded from
different camera angles.
●No malfunction.
Audio or subtitle
language cannot be
changed.
●The DVD does not contain
audio source or subtitles in the
selected language.
●No malfunction.
"Prohibited icon"
appears on the
screen, prohibiting
an operation.
●That operation is prohibited by
the player or disc.
●No malfunction.
Note
Some functions are not available in specific modes, but this is not a malfunction. Read the description in this
Owner’s Manual for details on correct operations.
●Playback from a desired track and random playback are not available during program playback.
0D05
E7800-02
- 26 - EN