TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Owner’s Manual, check the player, consulting the following checklist.
Symptom | Cause | Remedy | |
No power | ● Loose power plug. | ● Insert the power plug firmly into the wall outlet. | |
The player does not | ● The remote control is not aimed | ● Aim the remote control directly at the sensor on | |
respond to the | at the sensor on the player. | the player. | |
remote control. | ● Obstacles present between the | ● Remove the obstacles from the signal path. | |
| remote control and the sensor. |
| |
| ● The remote control is too far | ● Use the remote control within 7m of the player. | |
| away from the player. |
| |
| ● Dead batteries. | ● Replace the batteries. | |
No picture | ● Loose video connection. | ● Connect the video cables firmly. | |
| ● Wrong disc. | ● Insert a correct video disc that plays on this | |
|
| player. | |
Disc cannot be | ● No disc. | ● Insert a disc. | |
played | ● Dirty disc. | ● Clean the disc. | |
| ● Disc is placed upside down. | ● Place the disc correctly, with the label side up. | |
| ● Parental lock is active. | ● Cancel the parental lock or change the control | |
|
| level. | |
No sound | ● Loose audio connection. | ● Connect the audio cables firmly. | |
| ● The power of the connected | ● Turn the power of the audio component on. | |
| audio component is off. |
| |
| ● Wrong audio output settings. | ● Correct the audio output settings. | |
| ● Wrong input settings on the | ● Correct the input settings on the audio | |
| connected audio component. | component. | |
Distorted picture | ● Copy protection is active. | ● Connect the player directly to the TV. | |
| ● Immediately after playing, press | ● There are some cases where pictures may be | |
| fast forward or in reverse. | slightly distorted, which are not a sign of a | |
|
| malfunction. | |
Audio or subtitle | ● The selected language is not | ● No malfunction. | |
language does not | available for audio or subtitles |
| |
match the setup. | on the DVD. |
| |
The camera angle | ● The DVD does not contain | ● No malfunction. | |
cannot be changed. | sequences recorded from |
| |
| different camera angles. |
| |
Audio or subtitle | ● The DVD does not contain | ● No malfunction. | |
language cannot be | audio source or subtitles in the |
| |
changed. | selected language. |
| |
"Prohibited icon" | ● That operation is prohibited by | ● No malfunction. | |
appears on the | the player or disc. |
| |
screen, prohibiting |
|
| |
an operation. |
|
|
Note
Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for details on correct operations.
●Playback from a desired track and random playback are not available during program playback.
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