50 EN
01A11
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.
TV/VCR
TROUBLESHOOTING GUIDE
PROBLEM CORRECTIVE ACTION
No power. Make sure the AC cord is connected to an AC outlet.
Make sure the power is turned on.
Remote Control Doesn’t Work Is TV/DVD plugged in?
Power at outlet?
Check batteries in Remote Control.
No picture and sound. Make sure the AC cord is connected to an AC outlet.
Check antenna connection.
Let the TV/DVD/VHS program its tuner memory.
No picture or poor picture on Adjust direction or replace antenna.
TV/DVD/VHS. Adjust picture controls.
No sound or poor sound. Adjust volume control on remote control or main unit.
Press the MUTE button to restore sound.
Bars On Screen If outside antenna is being used, check for broken wire.
Check for local interference.
Picture Distorted or Blurred Try a new channel, if OK, then possible station trouble.
If outside antenna is being used, check for broken wire.
Picture Rolls Vertically Try a new channel, if OK, then possible station trouble.
Lines or Streaks in Picture If outside antenna is being used, check for broken wire.
Check for local interference.
No Color Try a new channel, if OK, then possible station trouble.
Is antenna connected to terminal on the back of the set?
If outside antenna is being used, check for broken wire.
Adjust COLOR control.
Poor Reception on Some Channels Try a new channel, if OK, then possible station trouble.
Ghosts in Picture Is antenna connected to terminal on the back of the set?
If outside antenna is being used, check for broken wire.
Check for local interference.
Weak Picture Try a new channel, if OK, then possible station trouble.
Is antenna connected to terminal on the back of the set?
If outside antenna is being used, check for broken wire.
Adjust CONTRAST & BRIGHTcontrol.
Sound OK, Picture Poor Try a new channel, if OK, then possible station trouble.
Is antenna connected to terminal on the back of the set?
If outside antenna is being used, check for broken wire.
Check for local interference.
Adjust CONTRAST & BRIGHTcontrol.
Picture OK, Sound Poor Try a new channel, if OK, then possible station trouble.
Check for local interference.
Timer recording is not possible. Make sure the timer recording is set correctly.
Make sure the power is off.
Make sure the TV/DVD/VHS clock is set correctly.
Cannot go into Record mode. Make sure the tape has an erase-prevention tab. If need, cover the
hole with plastic tape.
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