Using the auto attendant
By default, when an endpoint connects to the IP VCR, a menu known as the ‘auto attendant’ is displayed.
Auto attendants are used to record sessions and play back recordings. In this section you will make a
recording and you also update the auto attendant banner.
In a later section you will use the auto attendant to play back a recording.

Dial the auto attendant and create a recording

Configuring the IP VCR to start recording incoming calls by default
Earlier in the tutorial you changed the default behavior for the IP VCR for incoming calls from displaying the
auto attendant to answering the call. To use the auto attendant you must change this behavior.
1 Go to Settings > Connections
2 In the Connections settings section, for Default incoming call action select Connect to auto
attendant
3 Click Apply changes
Calling from an endpoint and using the auto attendant to make a recording
4 From an endpoint call the IP VCR’s IP address that you noted earlier
You see the auto attendant menu on your endpoint as shown below and you also hear the audio
instructions playing.
You can navigate the auto attendant using the far end camera controls on your video endpoint. Use the
Up and Down controls to highlight the option or you require; use the right arrow to make your selection.
5 Select Record this session using the right arrow. Press the Up button on your endpoint to start
recording
The IP VCR starts recording both video and audio from your endpoint.
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