Troubleshooting

If you have problems with your system, look through this chart and see if you can solve the problem yourself before calling your dealer or TEAC service center.

General

No power

eCheck the connection to the AC power supply. Check and make sure the AC source is not a switched outlet and that, if it is, the switch is turned on. Make sure there is power to the AC outlet by plugging another item such as a lamp or fan into the outlet.

No sound from speakers.

eSelect the source by pressing the SOURCE button. eCheck the connection to the speakers.

eAdjust the volume.

ePull out the headphone’s plug from the PHONES jack.

eIf “MUTE” is blinking, press the MUTING button.

The sound is noisy.

eThe unit is too close to a TV or similar appliances. Install the unit apart from them, or turn them off.

Remote control doesn’t work.

ePress the STANDBY/ON switch to turn the unit on. eIf the batteries are dead, change the batteries. eUse remote control unit within the range (5m or

16 ft.) and point at the front panel.

eClear obstacles between the remote control unit and the main unit.

eIf a strong light is near the unit, turn it off.

CD Player

Will not play.

eLoad a disc with label side up.

eIf the disc is dirty, clean the surface of the disc. eA blank disc has been loaded. Load a prerecorded

disc.

eDepending on the disc, etc. it may not be possible to play back CD-R/RW discs. Try again with another disc.

eYou cannot play back unfinalized CD-R/RW discs. Finalize such a disc in a CD recorder and try again.

Sound skips.

ePlace the unit on a stable place to avoid vibration and shock.

eIf the disc is dirty, clean the surface of the disc. eDon’t use scratched, damaged or warped discs.

MP3/WMA

There is no sound even if the PLAY button (y) is pressed.

eCheck the file format. Non-playable file formats (e.g MPEG 1 LAYER 2 file) cannot be played.

“No song title No artist No album” appears on the display.

eThere is no ID3 tag information for the music file. Edit the song title, artist, and album information of the song on a PC using the MP3 or WMA making application.

Some unknown characters are displayed on the display panel.

eThis unit cannot display symbols and full-size or double-byte characters (such as Japanese, Chinese, etc.) correctly. File name of MP3 or WMA should be alphanumeric characters.

iPod Player

Cannot insert the iPod. eCheck the dock adapter.

eRemove dust or obstacles from the Dock connector of the CR-H257i and the iPod, and insert the iPod again.

Will not play.

eRemove the iPod from the dock, wait a few seconds, and insert it again.

eSoftware update may solve the problem. Visit the Apple website and download the latest iPod Software.

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