8 Troubleshooting
| Problem | Possible causes | What to do |
| The display on the panel | Power adaptor is not connected | Check that the external power adaptor is |
| does not light up / is not lit |
| plugged into the power source and the back |
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| of the Receiver. |
| No sound or picture | The SCART to RCA connector | Check the cable connections and other |
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| Cable is not properly connected | equipment connected to your receiver |
|
| Wrong selection of output mode | Try another output configuration |
| The remote control is not | Battery exhausted | Change the batteries |
| working | Fluorescent light interfering with the | Switch off the light |
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| ||
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| remote control |
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| Remote control is incorrectly aimed | Aim the remote control at the receiver |
Unable to tune | TV antenna not plugged in or |
| Digital TV not available in the area |
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Check the antenna cable connections or check if you require to upgrade your antenna to receive digital TV signals in your area.
I get “blocky” small squares forming on the screen or sometimes the picture freezes
Could be caused by low TV signal strength or poor quality reception
To check the signal level use the information plate as described on page 9. If the signal strength % is black in colour you will have adequate signal strength. Any other colour you may need to have your antenna and antenna cabling checked
Why does the show guide (EPG) show some digital TV stations but I can not receive them
Some of the digital TV stations are transmitted in high definition (HD). This set top receives standard definition (SD) TV stations only and will not display HD stations
If you want to pick up HD TV stations you will require a HD set top box
Why does the television set top box not have all channels tuned
It is possible that the signal level for a TV channel might have been low for some reason during the tuning process
Repeat the setup procedure for tuning in TV stations
Why does the picture on the TV look green
It is possible that the red video RCA lead and the red audio RCA lead on the back of the TV may be connected incorrectly
Change around the two red RCA leads on the back of the TV
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