*EC 4004 ENGL. 14.12.1999 10:01 Uhr Seite 34

 

 

 

 

 

 

 

 

 

TechniSat EC 4004

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. Troubleshooting notes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

Possible cause

Measures

 

 

 

 

 

 

 

 

 

 

 

 

 

No picture, no sound, display is off

no supply voltage

check mains cable and

 

 

 

 

 

 

 

 

 

connector

 

 

 

No picture, no sound, display is on

cable connection is broken or

check all cable connections

 

 

 

 

 

 

 

 

missing

(see 3 „connection“)

 

 

 

 

 

 

 

 

television set is set to the wrong

set channel 39 on the

 

 

 

 

 

 

 

 

channel

television set (see operating

 

 

 

 

 

 

 

 

 

instructions of the TV set)

 

 

 

 

 

 

 

 

LNB has no power supply

check LNB feed (see 5.2.3.4.

 

 

 

 

 

 

 

 

 

„LNB voltage“)

 

 

 

 

 

 

 

 

outdoor unit is adjusted incorrectly

adjust outdoor unit correctly

 

 

 

 

 

 

 

 

selected channel cannot be received

choose a different channel

 

 

 

 

 

 

 

 

by the outdoor unit

(see 4.1.2 „channel selection“)

 

 

 

 

 

 

 

 

 

 

 

 

 

All satellite channels display „wavy

receiver transmits on the same

change transmit channel on

 

 

 

lines“.

channel as a programme that is

the receiver (see 3.1 „outdoor

 

 

 

 

 

 

 

 

received via antenna

unit and television set“)

 

 

 

A channel that ist received via

receiver transmits on the same

 

 

 

 

antenna display „wavy lines“

channel as a programme that ist

 

 

 

 

 

 

 

 

 

received via antenna

 

 

 

 

The picture is full of black and

heavy rain or snow

remove the snow from the

 

 

 

white points („little fish)

 

outdoor unit

 

 

 

 

 

 

 

 

outdoor unit ist adjusted incorrectly

adjust outdoor unit correctly

 

 

 

 

 

 

 

 

the polarizer is adjusted incorrectly

set „skew“ (see 5.2.3.4 „LNB

 

 

 

 

 

 

 

 

 

voltage“)

 

 

 

 

 

 

 

 

paraboloidal-type reflector is too

use a bigger paraboloidal-type

 

 

 

 

 

 

 

 

small at the receiving location

reflector

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture o.k., wrong sound

a radio channel is set

switch to TV channel (see

 

 

 

 

 

 

 

 

 

4.1.2 „channel selection“)

 

 

 

Sound o.k., no picture

channel is encoded

connect the adequate decoder

 

 

 

 

 

 

 

 

 

(see 3.4 „external decoder“)

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture o.k., no sound

television is set to mute mode

check the volume on the

 

 

 

 

 

 

 

 

 

television set

 

 

 

 

 

 

 

 

receiver is mute or volume is too

check the volume on the

 

 

 

 

 

 

 

 

low

receiver (see 4.1.3 „volume“)

 

 

 

Channel picture or sound disturbed,

audio or video settings have been

copy channels of the prepro-

 

 

 

though working o.k. before

modified

grammation again (see. 5.

 

 

 

 

 

 

 

 

 

„programmation“)

 

 

 

 

 

 

 

 

now the channel is encoded

connect the adequate decoder

 

 

 

 

 

 

 

 

 

(see 3.4 „external decoder“)

 

 

 

 

 

 

 

 

channel is no longer broadcasting

no measures

 

 

 

 

 

 

 

 

 

 

 

 

 

The display indicates „C“ instead of

the table with the preprogrammed

switch the channel positions

 

 

 

„F“

channels is activated

(see 4.1.2 „channel selection“)

 

 

 

Your individual programmation has

the complete table has been deleted

load a preprogrammed table

 

 

 

disappeared

 

(see 5 „programmation“)

 

 

 

Some of the channels cannot be set

the corresponding channels have

rememorize the channel (5

 

 

 

with the channel keys

been deleted

„programmation“)

 

 

 

 

 

 

 

 

 

 

 

 

 

A connected decoder does not

invalid code or invalid smart card

observe the decoder’s

 

 

 

decode

 

operating instructions

 

 

 

 

 

 

 

 

wrong scart input

check the connection (see 3.4

 

 

 

 

 

 

 

 

 

„external decoder“)

 

 

 

 

 

 

 

 

incorrect decoder signal has been

correct the setting (see 3.4

 

 

 

 

 

 

 

 

set

„external decoder“)

 

 

 

 

 

 

 

 

 

 

 

 

 

The internal decoder does not

see 4.4.5 „automatic on screen

see 4.4.5 „automatic on screen

 

 

 

decode

display“

display“

 

 

 

 

 

 

 

 

 

 

34

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TechniSat EC 4004 manual Troubleshooting notes, Error Possible cause Measures