*EC 4004 ENGL. 14.12.1999 10:01 Uhr Seite 34
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| TechniSat EC 4004 |
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7. Troubleshooting notes |
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| Error | Possible cause | Measures | ||||
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| No picture, no sound, display is off | no supply voltage | check mains cable and | ||||
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| connector |
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| No picture, no sound, display is on | cable connection is broken or | check all cable connections | ||||
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| missing | (see 3 „connection“) |
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| television set is set to the wrong | set channel 39 on the |
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| channel | television set (see operating |
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| instructions of the TV set) |
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| LNB has no power supply | check LNB feed (see 5.2.3.4. |
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| „LNB voltage“) |
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| outdoor unit is adjusted incorrectly | adjust outdoor unit correctly |
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| selected channel cannot be received | choose a different channel |
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| by the outdoor unit | (see 4.1.2 „channel selection“) |
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| All satellite channels display „wavy | receiver transmits on the same | change transmit channel on | ||||
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| lines“. | channel as a programme that is | the receiver (see 3.1 „outdoor | ||||
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| received via antenna | unit and television set“) |
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| A channel that ist received via | receiver transmits on the same |
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| antenna display „wavy lines“ | channel as a programme that ist |
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| received via antenna |
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| The picture is full of black and | heavy rain or snow | remove the snow from the | ||||
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| white points („little fish) |
| outdoor unit | ||||
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| outdoor unit ist adjusted incorrectly | adjust outdoor unit correctly |
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| the polarizer is adjusted incorrectly | set „skew“ (see 5.2.3.4 „LNB |
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| voltage“) |
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| use a bigger | |
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| small at the receiving location | reflector |
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| Picture o.k., wrong sound | a radio channel is set | switch to TV channel (see | ||||
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| 4.1.2 „channel selection“) |
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| Sound o.k., no picture | channel is encoded | connect the adequate decoder | ||||
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| (see 3.4 „external decoder“) |
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| Picture o.k., no sound | television is set to mute mode | check the volume on the | ||||
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| television set |
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| receiver is mute or volume is too | check the volume on the |
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| low | receiver (see 4.1.3 „volume“) |
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| Channel picture or sound disturbed, | audio or video settings have been | copy channels of the prepro- | ||||
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| though working o.k. before | modified | grammation again (see. 5. | ||||
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| „programmation“) |
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| now the channel is encoded | connect the adequate decoder |
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| (see 3.4 „external decoder“) |
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| channel is no longer broadcasting | no measures |
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| The display indicates „C“ instead of | the table with the preprogrammed | switch the channel positions | ||||
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| „F“ | channels is activated | (see 4.1.2 „channel selection“) | ||||
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| Your individual programmation has | the complete table has been deleted | load a preprogrammed table | ||||
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| disappeared |
| (see 5 „programmation“) | ||||
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| Some of the channels cannot be set | the corresponding channels have | rememorize the channel (5 | ||||
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| with the channel keys | been deleted | „programmation“) | ||||
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| A connected decoder does not | invalid code or invalid smart card | observe the decoder’s | ||||
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| decode |
| operating instructions | ||||
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| wrong scart input | check the connection (see 3.4 |
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| „external decoder“) |
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| incorrect decoder signal has been | correct the setting (see 3.4 |
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| set | „external decoder“) |
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| The internal decoder does not | see 4.4.5 „automatic on screen | see 4.4.5 „automatic on screen | ||||
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| decode | display“ | display“ | ||||
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