
*EC 4004 ENGL. 14.12.1999 10:01 Uhr Seite 34
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 | TechniSat EC 4004 | 
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| 7. Troubleshooting notes | 
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 | Error | Possible cause | Measures | ||||
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 | No picture, no sound, display is off | no supply voltage | check mains cable and | ||||
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 | connector | 
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 | No picture, no sound, display is on | cable connection is broken or | check all cable connections | ||||
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 | missing | (see 3 „connection“) | 
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 | television set is set to the wrong | set channel 39 on the | 
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 | channel | television set (see operating | 
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 | instructions of the TV set) | 
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 | LNB has no power supply | check LNB feed (see 5.2.3.4. | 
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 | „LNB voltage“) | 
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 | outdoor unit is adjusted incorrectly | adjust outdoor unit correctly | 
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 | selected channel cannot be received | choose a different channel | 
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 | by the outdoor unit | (see 4.1.2 „channel selection“) | 
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 | All satellite channels display „wavy | receiver transmits on the same | change transmit channel on | ||||
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 | lines“. | channel as a programme that is | the receiver (see 3.1 „outdoor | ||||
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 | received via antenna | unit and television set“) | 
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 | A channel that ist received via | receiver transmits on the same | 
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 | antenna display „wavy lines“ | channel as a programme that ist | 
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 | received via antenna | 
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 | The picture is full of black and | heavy rain or snow | remove the snow from the | ||||
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 | white points („little fish) | 
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 | outdoor unit ist adjusted incorrectly | adjust outdoor unit correctly | 
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 | the polarizer is adjusted incorrectly | set „skew“ (see 5.2.3.4 „LNB | 
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 | voltage“) | 
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 | use a bigger  | |
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 | small at the receiving location | reflector | 
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 | Picture o.k., wrong sound | a radio channel is set | switch to TV channel (see | ||||
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 | 4.1.2 „channel selection“) | 
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 | Sound o.k., no picture | channel is encoded | connect the adequate decoder | ||||
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 | (see 3.4 „external decoder“) | 
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 | Picture o.k., no sound | television is set to mute mode | check the volume on the | ||||
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 | television set | 
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 | receiver is mute or volume is too | check the volume on the | 
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 | low | receiver (see 4.1.3 „volume“) | 
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 | Channel picture or sound disturbed, | audio or video settings have been | copy channels of the prepro- | ||||
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 | though working o.k. before | modified | grammation again (see. 5. | ||||
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 | „programmation“) | 
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 | now the channel is encoded | connect the adequate decoder | 
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 | (see 3.4 „external decoder“) | 
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 | channel is no longer broadcasting | no measures | 
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 | The display indicates „C“ instead of | the table with the preprogrammed | switch the channel positions | ||||
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 | „F“ | channels is activated | (see 4.1.2 „channel selection“) | ||||
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 | Your individual programmation has | the complete table has been deleted | load a preprogrammed table | ||||
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 | disappeared | 
 | (see 5 „programmation“) | ||||
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 | Some of the channels cannot be set | the corresponding channels have | rememorize the channel (5 | ||||
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 | with the channel keys | been deleted | „programmation“) | ||||
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 | A connected decoder does not | invalid code or invalid smart card | observe the decoder’s | ||||
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 | decode | 
 | operating instructions | ||||
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 | wrong scart input | check the connection (see 3.4 | 
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 | „external decoder“) | 
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 | incorrect decoder signal has been | correct the setting (see 3.4 | 
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 | set | „external decoder“) | 
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 | The internal decoder does not | see 4.4.5 „automatic on screen | see 4.4.5 „automatic on screen | ||||
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 | decode | display“ | display“ | ||||
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34
