Quick & hot deluxe Niagara.qxd:Cafet Tefal Express 01_FR. qxd 10/06/09 14:28 Page 11
What to do if there is a problem
Problems/ Questions | Probable causes / Answers | Corrective actions / Further info |
|
|
|
Is the noise normal? | Yes | This is the pump mechanism working. |
|
|
|
My product gives off steam. | This is normal during the first few times it |
|
| is used, the puffs of steam will stop once |
|
| the appliance has been used a few times. |
|
|
|
|
The product makes a really strange | No more water left in the tank. | Fill tank. |
noise. |
|
|
|
|
|
The product vibrates excessively? | The water tank may not be fitted | Press the tank firmly into place. |
| securely. |
|
|
|
|
Does the product produce boiling | The product produces very hot water | We recommend that the cup is warmed |
water? | just below boiling point. | first. The temperature will drop |
|
| depending on how cold the cup is and |
|
| how cold the milk used is. It is a fact that |
|
| water heated at more than 95°C will |
|
| burn certain tea leaves and eliminate all |
|
| the essential flavours. |
|
|
|
Water flow reduces | Claris filter needs replacing or appliance | See section on Descaling. |
| needs a descale | Claris filters can be purchased via our |
|
| website - www.tefal.com |
|
|
|
Temperature of water seems cooler | Descale your appliance. | See section on Descaling. |
|
|
|
Orange light is flashing | Descale your appliance. | See section on Descaling. |
|
|
|
Orange light is on | The program of descaling is on. | The appliance is on descaling cycle, see |
|
| "descaling section". |
|
|
|
Blue light is permanently on | The Claris filter needs changing. | See section "Fitting the Claris Filter |
|
| Cartridge". |
|
|
|
A little water splashes from the | Yes | Also, check that the nozzle is screwed |
spout at the start of fi lling a cup. |
| on tightly. |
Is this normal? |
|
|
|
|
|
A film has formed on my tea. | Tea producers and consumers who live in | Problem well known in hard water areas |
| hard water areas are well aware of this | as hard water promotes film. |
| and it is a natural occurrence caused by |
|
| the oxygen in the air which oxidises some |
|
| of the the soluble materials in the brew |
|
| to form a film. |
|
|
|
|
Where can I get Claris filters from? | Claris filters can be purchased via our |
|
| website - www.tefal.com. |
|
|
|
|
How often should I replace the | After approx every 50L of water used. | Claris filters can be purchased via our |
Claris Filter? | After approx 6 weeks depending on | website - www.tefal.com. |
| frequency of use. If the blue light turns |
|
| on. |
|
|
|
|
How much power is consumed on | Approx. 1 Watt. |
|
standby? |
|
|
|
|
|
Is it normal for the pump to start | Yes | To obtain the hot water temperature, |
and stop? |
| the flow of water is regulated by the |
|
| pump. |
|
|
|
There are particles in the water. | Cartridge has not been rinsed. | Before fitting a new Claris Filter |
|
| cartridge hold the new cartridge under |
|
| a tap and rinse it for 30 seconds under |
|
| running water to eliminate any carbon |
|
| residues. Then run a 220 ml cycle of |
|
| water into a container and discard it. |
|
|
|
Can I use my Quick & Hot without | Yes but for best results we recommend | See section «The benefits of using the |
a filter? | the use of the Claris filter cartridge. | Claris filter cartridge» |
|
|
|
GB
11
