If your fryer is not working correctly
PROBLEMS | CAUSES | SOLUTIONS |
|
|
|
|
|
| The appliance is not plugged in. | Check that the appliance is plugged in |
|
| correctly. |
| |
|
|
| |
| The | Press on the On/Off switch. |
|
| down. |
| |
|
|
| |
The appliance is not working. | You have pressed down the | Close the lid. |
|
but the appliance is not working. |
|
| |
| The motor is running but the appliance | Contact your point of purchase. |
|
| does not heat. |
| |
|
|
| |
|
| Check that the paddle is correctly |
|
| The paddle does not turn. | positioned. If the problem continues, |
|
|
| contact your point of purchase. |
|
The removable paddle doesn't stay in | The mixing paddle is not locked. | Check that the locking lever has been |
|
place. | pushed down fully. |
| |
|
| ||
| The paddle has not been installed. | Fit the paddle. |
|
| The food has not been cut in regular size | Cut food to the same size. |
|
| pieces. |
| |
|
|
| |
Food is not cooking evenly. | The chips have not been cut in regular | Cut the chips to the same size. |
|
size pieces. |
| ||
|
|
| |
| The paddle has been installed correctly | Check that it has been pushed down and |
|
| clicked in position. If the problem |
| |
| but it does not turn. |
| |
| continues, contact your point of purchase. |
| |
|
|
| |
| The wrong variety of potatoes has been | Choose a variety of potato recommended |
|
| used. | for chips. |
|
|
| Wash the potatoes for a long time to |
|
| The potatoes are insufficiently washed | remove excess starch, then drain and dry |
|
| and/or not completely dried. | them before cooking. They must be |
|
The chips are not crispy enough. |
| completely dry. | EN |
| The chips are too thick. | Cut the chips thinner. The maximum | |
|
| ||
| chips dimensions are 13mm x 13 mm. |
| |
|
|
| |
| There is not enough oil for the quantity of | Increase the oil quantity (see cooking |
|
| chips. | tables p. 55 to 57). |
|
| The filter is obstructed. | Clean the removable filter. |
|
The chips break up during the cooking. | The potatoes used are recently harvested | Reduce the quantity of potatoes down to |
|
and hence have a high water content. | 800 g and adjust the cooking time. |
| |
|
| ||
The food stays on the edge of the | The cooking pan is too full. | Respect the maximum quantities |
|
cooking pan. | indicated in the cooking tables. |
| |
|
| ||
|
| Make sure that the paddle is correctly |
|
Cooking liquids have flowed into the base | The paddle is not positioned correctly or | positioned. If the problem continues, |
|
contact your point of purchase. Do not |
| ||
of the appliance. | the seal of the paddle is defective. |
| |
use ActiFry for making soups or recipes |
| ||
|
|
| |
|
| with a high liquid content. |
|
|
|
|
|
The timer does not work. | The battery is dead. | Change the battery (see fig. 14). |
|
The appliance is unusually noisy. | You suspect the motor is not working | Contact your point of purchase. |
|
correctly. |
| ||
|
|
| |
|
| Using an oven glove, push the paddle |
|
The paddle stops turning during | The paddle is not positioned correctly. | downward until it clicks into place. If |
|
cooking. | this does not work, contact your point |
| |
|
| ||
|
| of purchase. |
|
|
|
|
|
If you have any product problems or queries please contact our Customer Relations Team
Helpline:
0845 602 1454 - UK / (01) 401 8448 - Ireland
or consult our website - www.tefal.co.uk
59