Tefal GV6720G0 manual Problems with your steam generator?, Causes Solutions

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Problems with your steam generator?

PrOBLEMS	CAUSES	SOLUTIONS
		Check that the appliance is plugged in
	The appliance is not switched on.	correctly to a working power socket and
The steam generator does not switch on		that it is switched on. Press the «ON-OFF»
		button.
or the iron indicator light and the «ON-
OFF» light are not lit up.	The «AUTO-OFF» system has activated	Press the «ON-OFF» restart button located
	after 30 minutes of non-use and has swit-
		under the control panel.
	ched off your steam generator.
	The soleplate is not hot enough.	Wait for the thermostat light to stop flas-
		hing before activating the steam control.
Water runs out of the holes in the sole-
	The water has condensed in the pipes	Press the steam button while holding your
plate.
	because you are using steam for the first
		iron away from the ironing board until the
	time or you have not used it for a few
		steam starts to come out.
	minutes.
	Your ironing board cover is soaked with	Ensure that you have a suitable (vented
Water streaks appear on the linen.	water as it is not suited to the power of a
		mesh) ironing board.
	steam generator.
White streaks come through the holes in	Scale is coming out of the boiler because it	rinse the collector (see § descaling your
the soleplate.	is not being rinsed regularly.	steam generator).
	You are using chemical descaling agents	Never add any products to the water tank
	or additives in the water for ironing.	(see § What water can I use?).
Brown streaks come through the holes in
	Your linen is not rinsed sufficiently or you	Ensure linen is rinsed thoroughly to
the soleplate and stain the linen.
		remove any soap deposits or chemicals on
	have ironed a new garment before wash-
		new garments which may be sucked up by
	ing it.
		the iron.
The soleplate is dirty or brown and may	You are using starch.	Always spray starch on the reverse side of
stain the linen.		the fabric to be ironed.
There is no steam or there is little steam.	The water tank is empty (red warning light	Fill the water tank and press the «OK» until
	flashing).	the light goes out.
The red «tank empty» button is flashing	You have not pressed the «OK» restart but-	Press the «OK» restart button on the
even though the tank has been filled.	ton.	control panel.
	The boiler is not tightened correctly.	Tighten the boiler but do not overtighten it.
Steam comes out around the boiler.
	The boiler seal is damaged.	Contact an Approved Service Centre.
Steam or water is coming out from under	The appliance is faulty.	Stop using the steam generator and
the appliance.		contact an Approved Service Centre.
The «Anti-scale» button is flashing even	You have not pressed the «OK» restart but-	Press the «OK» restart button located
though the boiler has been rinsed.	ton.	under the control panel.
	You have put your iron down on a metal	Always stand the iron upright or on the
		iron rest. Do not iron over a zip or metal
	iron rest or you have ironed over a zip or
		fastener.
	metal fastener.
The soleplate is scratched or damaged.
	Your have cleaned your soleplate with an	See chapter «Cleaning the soleplate».
	abrasive or metal pad.
The red «tank empty» light is flashing and	The appliance has been stored in a cold	Unplug the appliance. Wait 3 hours for the
		appliance to reach room temperature.
the «ON-OFF» button does not work.	place (approximately <10C°).

If you have any problems or queries please call our Customer relations team first for expert help and advice:

0345 602 1454 - UK (01) 677 4003 - Ireland or consult our website - www.tefal.co.uk

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