Troubleshooting

If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Symptoms

Checks

Picture

Sound

 

 

 

Aerial location, direction or connection

Snowy Picture

Noisy Sound

 

 

 

Aerial location, direction or connection

Multiple Images

Normal Sound

 

 

 

Electrical appliances

 

 

Cars / Motorcycles

 

 

Fluorescent lights

Interference

Noisy Sound

Switch on P-NR in Picture menu to reduce picture noise.

 

 

Volume level

Normal Picture

No Sound

Sound mute switched on.

 

 

 

TV set to AV mode.

 

 

Not plugged into AC outlet.

 

 

Not switched on.

No Picture

No Sound

Picture / Sound controls set at minimum levels.

Check if in Standby mode.

 

 

Colour controls set at minimum levels.

No Colour

Normal Sound

 

 

 

Retune Channel (s).

Poor or Distorted Picture

Weak or No Sound

 

 

 

Sound reception may have deteriorated.

Normal Picture

Weak or Distorted

Switch MPX setting (Sound menu) to Off until reception improves.

 

 

Sound

 

There may be red spots,

 

This is a characteristic of liquid crystal panels and is not a problem. The

 

liquid crystal panel is built with very high precision technology giving you

blue spots and green

 

fi ne picture details. Occasionally, a few non-active pixels may appear on

spots on the screen.

Normal Sound

the screen as a fi xed point of blue, green, or red.

 

Please note this does not affect the performance of your LCD.

Poor Video.

 

HDMI cable is not connected securely.

 

Turn the power supply of the TV and connected equipment off then turn on.

(Snow noise, no picture, picture runs, etc.)

Check compatibility of input signal from the connected equipment.

H

 

The connected equipment must be EIA/CEA-861/861B compliant.

 

Change the audio setting of the connected equipment to L.PCM.

D

 

 

Check the setting of HDMI input in Sound menu.

M Poor Audio.

 

 

If the problem is due to the digital audio connection, change to the

I

 

 

analogue audio connection.

 

 

The error message appears.

Please consult an Authorized Service Center.

„Control with HDMI“ function does not work

Switch the TV unit on again with the equipment on. Set „Control with

HDMI“ to „Off“, then set to „On“ again. (p. 11)

 

 

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Panasonic TX-23LX60F, TX-32LX60F, TX-26LX60F operating instructions Troubleshooting, Symptoms Checks Picture Sound