Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
Symptoms | Checks | ||
Picture | Sound | ||
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| Aerial location, direction or connection | |
Snowy Picture | Noisy Sound |
| |
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| Aerial location, direction or connection | |
Multiple Images | Normal Sound |
| |
|
| Electrical appliances | |
|
| Cars / Motorcycles | |
|
| Fluorescent lights | |
Interference | Noisy Sound | Switch on | |
|
| Volume level | |
Normal Picture | No Sound | Sound mute switched on. | |
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| TV set to AV mode. | |
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| Not plugged into AC outlet. | |
|
| Not switched on. | |
No Picture | No Sound | Picture / Sound controls set at minimum levels. | |
Check if in Standby mode. | |||
|
| Colour controls set at minimum levels. | |
No Colour | Normal Sound |
| |
|
| Retune Channel (s). | |
Poor or Distorted Picture | Weak or No Sound |
| |
|
| Sound reception may have deteriorated. | |
Normal Picture | Weak or Distorted | Switch MPX setting (Sound menu) to Off until reception improves. | |
| |||
| Sound |
| |
There may be red spots, |
| This is a characteristic of liquid crystal panels and is not a problem. The | |
| liquid crystal panel is built with very high precision technology giving you | ||
blue spots and green |
| fi ne picture details. Occasionally, a few | |
spots on the screen. | Normal Sound | the screen as a fi xed point of blue, green, or red. | |
| Please note this does not affect the performance of your LCD. | ||
Poor Video. |
| HDMI cable is not connected securely. | |
| Turn the power supply of the TV and connected equipment off then turn on. | ||
(Snow noise, no picture, picture runs, etc.) | Check compatibility of input signal from the connected equipment. | ||
H |
| The connected equipment must be | |
| Change the audio setting of the connected equipment to L.PCM. | ||
D |
| ||
| Check the setting of HDMI input in Sound menu. | ||
M Poor Audio. |
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| If the problem is due to the digital audio connection, change to the | ||
I |
| ||
| analogue audio connection. | ||
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The error message appears. | Please consult an Authorized Service Center. | ||
„Control with HDMI“ function does not work | Switch the TV unit on again with the equipment on. Set „Control with | ||
HDMI“ to „Off“, then set to „On“ again. (p. 11) | |||
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