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A problem with your steam station ?

PROBLEMS

CAUSES

SOLUTIONS

 

 

 

The steam station does not come on

The appliance is not switched on.

Check that your appliance is cor-

and the thermostat light is not illu-

 

rectly plugged in and press the illumi-

minated.

 

nated on/off switch.

 

 

 

Water runs out of the holes in the

Water has condensed in the pipes

Press on the steam control button

soleplate.

because you are using steam for the

away from your ironing board until

 

first time or you have not used it for

the iron produces steam.

 

some time.

 

 

The soleplate is not hot enough.

Wait for the thermostat light to go

 

 

out before activating the steam but-

 

 

ton.

 

 

 

Water streaks appear on the linen.

Your ironing board is saturated with

Check that your ironing board is sui-

 

water because it is not suitable for

table.

 

use with a steam station.

 

 

 

 

White streaks come through the

Your boiler has a build-up of scale

Rinse out the boiler.

holes in the soleplate.

because it has not been rinsed out

 

 

regularly.

 

 

 

 

rownB streaks come through the

You are using chemical descaling

Never add this type of product in

holes in the soleplate and stain the

agents or additives in the water for

the boiler (see § “for what water

linen.

ironing.

may be used”). Contact an Approved

 

 

Service Centre.

 

 

 

The soleplate is dirty or brown and

You are ironing at too high a tempe-

See our recommendations regarding

may stain the linen.

rature.

temperature control setting.

 

Your linen is not rinsed sufficiently or

Ensure linen is rinsed thoroughly to

 

you have ironed a new garment be-

remove any soap deposits or chemi-

 

fore washing it.

cals on new garments which may be

 

 

sucked up by the iron.

 

You are using starch.

Always spray starch on the reverse

 

 

side of the fabric to be ironed.

 

 

 

There is no steam or there is little

The boiler is empty.

Fill the boiler.

steam.

The soleplate temperature is set to

The steam station is working but

 

the maximum.

steam is very hot and dry As a

 

 

consequence, it is less visible.

 

 

 

Steam escapes from the rinse

The rinse plug has not been tighte-

Tighten the rinse plug correctly.

plug.

ned correctly.

 

 

The rinse plug seal is damaged.

Contact an Approved Service Centre

 

 

to order a new rinse plug seal.

 

The steam station is faulty.

Stop using the steam station and

 

 

contact an ApprovedService Centre.

 

 

 

Steam or water escapes under the

The steam station is faulty.

Stop using the steam station and

appliance.

 

contact an Approved Service Centre.

 

 

 

If you have any problems or queries please call our Customer Relations team first for expert help and advice:

0845 602 1454 - UK / (01) 677 4003 - Ireland

or consult our website - www.tefal.co.uk

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