This guarantee does not apply to any product that has been tampered with, or to damages incurred through improper use and care, faulty packaging by the owner or mishandling by any carrier.
The international TEFAL/T-FAL guarantee applies only for products purchased in one of the EN countries listed, and used for domestic purposes only in one of the countries listed on the Country List. Where a product purchased in one listed country and then used in another listed country:
a)The international TEFAL/T-FAL guarantee duration is the one in the country of usage of the product, even if the product was purchased in another listed country with different guarantee duration.
b)The international TEFAL/T-FAL guarantee does not apply in case of non conformity of the purchased product with the local standards, such as voltage, frequency, power plugs, or other local technical specifications.
c)The repair process for products purchased outside the country of use may require a longer time if the product is not locally sold by TEFAL/T-FAL.
d)In cases where the product is not repairable in the new country, the international TEFAL/ T-FAL guarantee is limited to a replacement by a similar product or an alternative product at similar cost, where possible.
Consumer Statutory Rights
This international TEFAL/T-FAL guarantee does not affect the statutory rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to Country. The consumer may assert any such rights at his sole discretion.
Additional information
Accessories, Consumables and end-user replaceable parts can be purchased, if locally available, as described on the TEFAL/T-FAL internet site.
*TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.
