Tekkeon ET3000 manual Troubleshooting

Troubleshooting

Issue		Solution
	When you initiate the Bluetooth	Verify that ezTalker digital is placed in pairing mode (Pairing is shown on the
	device pairing feature on your mobile	display). If not, place the headset in pairing mode.
	phone, your phone cannot find
	ezTalker digital.
	Your ezTalker digital headset is not	Ensure that the headset is on and charged, and that you have paired the
	communicating with your mobile	headset with your Bluetooth mobile phone. (ezTalker digital will not work with
	phone.	any mobile phone that does use Bluetooth wireless technology.)
	You are encountering poor reception	Verify that you have good reception on your mobile phone or move closer to
	via the ezTalker digital headset.	your mobile phone. If the reception is still poor, try moving the mobile phone
		away from your body, or to the same side of your body as your headset.
	You cannot browse numbers stored	Verify that your phone supports this feature. (This list is available at
	in your mobile phone book.	www.tekkeon.com/mobilephonebook.) If so, verify that the numbers are stored
		in the mobile phone, and not on the SIM card as numbers stored on the SIM
		card will not be displayed.
	Your mobile phone does not accept	Ensure that your mobile phone supports this feature and is set to voice control
	voice commands when you are using	mode. If your mobile phone supports voice dialing and you are in a noisy
	ezTalker digital.	environment, dial the number from the mobile phone as the loud background
		noise may interfere with the voice commands.
	Last number redial isn’t working.	Ensure that your mobile phone supports this feature.
	Call reject isn’t working.	Ensure that your mobile phone supports this feature.
	Call waiting isn’t working.	Ensure that your mobile phone supports this feature.
	You cannot transfer a call from your	Ensure that your mobile phone supports this feature.
	headset to your mobile phone.

USER GUIDE 17