Troubleshooting (continued)
| Issue | Solution |
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| When you receive a call on your | 1. Ensure that your ezTalker digital headset is charged and turned on. |
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| mobile phone, the call is not | 2. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that |
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| automatically connected to ezTalker |
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| ezTalker digital (BTHS) has been selected as the connected Bluetooth |
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| digital after you press the TALK |
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| device. (This is important as most Bluetooth phones are designed to pair |
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| button. |
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| with more than one Bluetooth device.) |
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| 3. This problem may persist in some rare cases, as the phone may be too busy |
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| to process the call and have difficulty establishing the connection with the |
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| headset. If this is the case, answer the call on the mobile phone before |
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| pressing the TALK button on the headset. The mobile phone should transfer |
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| the call to your headset within one second. |
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| Even though your headset is turned | 1. Ensure that your Bluetooth mobile phone is set to Bluetooth mode, and that |
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| on, the call is not automatically | ezTalker digital (BTHS) has been selected as the connected Bluetooth |
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| connected to ezTalker digital when | device. (This is important as most Bluetooth phones are designed to pair |
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| you dial a number on your mobile | with more than one Bluetooth device.) |
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| phone. | 2. The problem may persist in some rare cases, as the phone may be too busy |
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| to process the call and have difficulty establishing the connection with the |
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| headset. If this is the case, make a call from your mobile phone, and then |
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| press the TALK button on the headset. The mobile phone should transfer |
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| the call to your headset within one second. |
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| You hear a crackling noise when | You have exceeded the 30 |
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| connected on a call through the | mobile phone closer to the headset. |
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| headset. |
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| You hear a clicking noise when | You are experiencing interference on the connection between your mobile |
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| connected on a call through the | phone and the headset. Try changing locations. |
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| headset. |
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18
