Telect T3 OUT-OF-WARRANTY SERVICE, REPACKING FOR SHIPMENT

Service DNI-3 User Manual

OUT-OF-WARRANTY SERVICE

The procedure for out-of-warranty service is the same as for in-warranty service, except that Telect charges a processing fee, and you must submit a Purchase Order along with a Return Material Authorization (RMA) before returning equipment. Call a Customer Service Representative for help getting these forms.

The processing fee guarantees a repair estimate and is credited against actual material and labor costs.

REPACKING FOR SHIPMENT

Step Action

1.Tag the equipment showing owner’s name, address, and telephone number, together with a detailed description of the problem.

2.Use the original shipping container if possible. If you do not have it, package the equipment in a way to prevent shipping damage. In- clude the RMA inside the container.

3.Insure the package.

NOTE

Telect is not liable for shipping damage.

5-2 Telect, Inc. 108469 Issue A Rev 2