Table of Contents

1.Introduction to the Teledex iPhone SIP ND2100 series

 

 

IP phone

3

 

 

 

 

1.1

Definitions, acronyms and abbreviations

3

 

 

 

 

1.2

The SIP ND2100 Series works like a telephone

3

 

 

 

 

1.3

The network

3

 

 

 

 

1.4

The IP-PBX

3

 

 

 

 

1.5

The network system administrator

3

2. Installing the SIP ND2100 series IP phone

3

 

 

 

 

2.1

A matter of safety

3

 

 

 

 

2.2

Versions of the SIP ND2100 series

3

 

 

 

 

2.3

Unpacking the SIP ND2100 series

3

 

 

 

 

2.4

Connecting the handset

3

 

 

 

 

2.5

Connecting the SIP ND2100 Series to the network

4

 

 

 

 

 

 

2.5.1

Version 1 (local power): Connect

 

 

 

 

network with the inline power adapter

4

 

 

 

 

 

 

2.5.2

Version 2 (PoE)

4

 

 

 

 

 

 

2.5.3

Version 3 (Dual power)

4

 

 

 

 

 

2.6 Connecting a PC to the SIP ND2100 series

4

 

 

 

 

 

2.7 Arranging the SIP ND2100 series on the desk

4

 

 

 

 

 

2.8 Mounting the SIP ND2100 series on a wall

4

3. Configuring the SIP ND2100 series

4

 

 

 

 

3.1

Starting up

4

 

 

 

 

3.2

Online configuration

4

 

 

 

 

 

3.2.1 Visit the configuration portal

4

 

 

 

 

 

 

3.2.2

Change network configurations

5

 

 

 

 

 

3.2.3 Configure the auto dial keys

5

 

 

 

 

 

3.2.4 Configure the call features

5

 

 

 

 

 

3.2.5 Upgrade the phones firmware

6

 

 

 

 

 

 

3.2.6

Reset the iPhone

6

 

 

 

 

 

3.2.7 Restore to factory configuration

6

4. Using the SIP ND2100 Series IP phone

6

 

 

 

 

4.1

Using the handset and speakerphone

6

 

 

 

 

 

 

4.1.1

Using the handset

6

 

 

 

 

 

 

4.1.2

Using the speakerphone

6

 

 

 

 

 

4.1.3 Switching between handset and speakerphone

6

 

 

 

 

 

 

 

 

 

 

4.1.4 Adjust the ringer volume

6

 

 

 

 

4.1.5 Adjust the speaker volume

6

 

 

 

 

4.1.6 Adjust the handset volume

7

 

 

 

4.2

Placing a phone call

7

 

 

 

4.3

Receiving a phone call

7

 

 

 

4.4

Using Mute

7

 

 

 

4.5

Using Hold

7

 

 

 

4.6

Transferring a call

7

 

 

 

4.7

Redialing the last number

7

 

 

 

4.8

Pre-dialing a phone number

7

 

 

 

4.9

DTMF signaling

7

5. Advanced features of the SIP ND2100 series

7

 

 

 

5.1

Using call forwarding

7

 

 

 

5.2

Using call waiting

7

 

 

 

5.3

Speed dialing

7

 

 

 

 

5.3.1 Programming the memory dialing keys

 

 

 

through the concealed STORE key

8

 

 

 

 

5.3.2 Configure the timed pause for the speed dial

8

 

 

 

 

5.3.3 Using the speed dialing keys

8

 

 

 

 

 

5.4

Three-way conference calls

8

 

 

 

 

 

5.5

Using voice mail

8

 

 

 

 

 

5.5.1

Message waiting

8

 

 

 

 

 

5.5.2

Retrieving messages

8

 

 

 

6.

Care and troubleshooting

8

 

 

 

6.1

Cleaning the SIP ND2100 series

8

 

 

 

6.2

In case of trouble

8

 

 

 

 

6.2.1 Disconnect from the network

8

 

 

 

 

 

6.2.2

Disconnect the PC

8

 

 

 

 

6.2.3 Check the cords and cables

8

 

 

7. Appendix A – European requirements

9

 

 

 

8.

Appendix B – SIP ND2200 series product specifications

9

 

 

 

9.

Appendix C – Product support

9

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Teledex SIP ND2100 important safety instructions Table of Contents

SIP ND2100 specifications

The Teledex SIP ND2100 is an advanced IP phone designed to provide high-quality communication solutions for business environments. This model stands out due to its robust set of features, reliability, and user-friendly interface, making it an ideal choice for various organizational needs.

One of the primary features of the Teledex SIP ND2100 is its support for Voice over Internet Protocol (VoIP), which leverages the power of the internet for voice communications. This integration reduces telecommunications costs significantly while offering superior voice quality. The device utilizes the Session Initiation Protocol (SIP), enabling seamless integration with a wide range of VoIP platforms and ensuring compatibility with both cloud-based and on-premise telephone systems.

The ND2100 is equipped with a high-resolution graphical LCD screen that provides clear visibility for incoming calls, contacts, and menu options. The user interface is designed for ease of navigation, allowing users to access essential features with minimal effort. Programmable keys enable quick access to frequently used functions, such as speed dial, voicemail, and conference calling, enhancing user productivity.

This IP phone boasts advanced audio technology, ensuring clear call quality through wideband audio support. The built-in speakerphone allows hands-free communication, while noise reduction features minimize background distractions during calls. Additionally, the ND2100 supports multiple codecs, including G.711 and G.722, providing flexibility in audio quality and bandwidth usage.

Security is a critical aspect of modern communication, and the Teledex SIP ND2100 addresses this with robust encryption protocols, such as TLS and SRTP, safeguarding conversations and sensitive data from potential threats. The phone also supports Power over Ethernet (PoE), simplifying installation by allowing power and data to be delivered over a single Ethernet cable.

Moreover, the ND2100 features dual Ethernet ports, accommodating network flexibility by allowing users to connect additional devices, enhancing the connectivity ecosystem in any office environment. This model also supports multiple SIP accounts, making it suitable for organizations with complex communication needs.

In summary, the Teledex SIP ND2100 represents a versatile and intelligent choice for businesses seeking reliable IP telephony solutions. With its comprehensive feature set, superior audio quality, and secure connection capabilities, it is well-positioned to meet the demands of today's dynamic communication landscape. Whether for individual use or in a shared workspace, the ND2100 provides the tools necessary for effective communication.