Teledex SIP ND2100 Adjusting the Handset Volume, Placing a Phone Call, Receiving a Phone Call

4.1.6 Adjusting the Handset Volume

Activate the handset by picking it up. With the handset active, press the up or down arrow key to raise or lower handset volume to the desired level.

4.2 Placing a Phone Call

There are various ways of initiating a phone call:

1.Lift the handset, listen for dial tone, and dial the phone number, using the keypad.

2.Press the SPEAKER key. An available line will be activated, and you will hear dial tone. Dial the desired number.

As soon as the IP-PBX recognizes a valid phone number, the call is placed.

4.3 Receiving a Phone Call

When there is an incoming call, the ringer sounds.

To answer the call, do one of the following:

1.Pick up the handset and begin your conversation.

2.Without removing the handset, press the SPEAKER key, and speak in the direction of the base microphone.

To reject the call, simply press the FLASH key.

To end the phone call, simply hang up the handset, or press the SPEAKER key (if the speakerphone was used).

4.4 Using Mute

To prevent the other party on the line from hearing what is being said on your end of a phone call, you may use the mute function of the phone. To use Mute:

1.Press the MUTE key; the MUTE LED will illuminate.

2.To disengage Mute, press the MUTE key again.

While in Mute mode, you will be able to hear the other party, but they will not hear you.

4.5 Using Hold

To place a call on Hold, press the HOLD key. The line will remain engaged, but neither party will be audible to each other. The active line’s LED will flash slowly while Hold is activated.

To disengage Hold, and return to the call, press the HOLD key again.

4.6 TRANSFERRING A CALL

Note: This feature will not be valid unless it is enabled.

The ND2210S can transfer an ongoing call to another phone on the same network if this feature is enabled through web portal configuration.

To transfer a call:

1.Press the FLASH key; this will place the call on hold and activate the second line.

2.Dial the number or extension of the party to whom you wish to transfer the call.

3.When the party answers, explain that the call is being transferred, then hang up. The call will be transferred.

Note: Alternatively, it is not necessary to wait for the third party to answer before transferring a call. To make a “blind transfer,” simply hang up while the other party’s phone is ringing, and the third party will pick it up as any other incoming call.

4.7 Redialing the Last Number

Lift the handset (or press SPEAKER) and press the REDIAL key. The last number you dialed will be redialed.

4.8 Pre-Dialing a Phone Number

Before lifting the handset from the cradle, or pressing the SPEAKER key to get a dial tone, a phone number can be pre-dialed. Simply dial the phone number by pressing the number keys on the keypad, then lift the handset (or press the SPEAKER key) and the number will be dialed. You will hear DTMF touch tones as audible confirmation of the number being dialed.

4.9 DTMF Signaling

Telephone systems use DTMF (Dual Tone Multiple Frequency) signaling for various functions, most prominently as audible feedback to confirm the dialing process. Tones are generated when the number keys are pressed. In addition to dialing a phone number, DTMF signaling can be used for various purposes when a call is in progress, such as for entering an extension number, responding to voice prompts by automated telephone answering systems, entering passwords, PINs, account numbers, etc.

5.Advanced Features of the SIP ND2100 Series Advanced features of the SIP ND2100 series include:

• Call Forwarding

• Call Waiting

• Speed Dialing

• Conference Calls

• Voice Mail

This section will explain these features.

5.1 Using Call Forwarding

This feature must be enabled and configured through the configuration portal. If this process has been completed (as described in subsection 3.2.5), incoming calls can be automatically forwarded to the preset forwarding phone number.

5.2 USING CALL WAITING

Note: This feature will not be valid unless it is enabled through web portal configuration.

If this feature was enabled through web portal configuration as described in subsection 3.2.5., you hear the call waiting tone during a call, on a single line phone model (ND2105S, ND2110S, ND2105 and ND2110S), press FLASH to answer the second call. The first call is automatically placed on hold. To switch between calls, press FLASH again.

5.3 Speed Dialing

Speed dialing is useful for frequently-dialed numbers. Speed dial keys are loacted above the dial pad. Numbers up to thirty-two (32) digits in length may be stored.

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