Troubleshooting Tips

Care and Troubleshooting 8-7

Accessories Error Corrective Action
Computer does
not recognize the
media device.
Check the configuration in Device
Manager. Ensure the correct drivers
are installed.
Computer does
not recognize the
accessory.
Check the configuration in Device
Manager. Ensure the correct drivers
are installed.
Error occurs when
using new
Ethernet PC card.
Change memory address to avoid
conflict with video chip. (Refer to the
TravelMate Online Manual
.)
Ethernet card
does not work
while computer is
connected to
DockMate.
Ensure properties of card are
defined correctly. (Refer to the
TravelMate Online Manual
.)
In Windows for
Workgroups, Card
Agent utility does
not configure
Ethernet card.
1. Turn off computer and insert card.
2. Turn on computer.
3. Configure the card using Network
Setup.
4. Reboot.
In Windows for
Workgroups
system locks up
after removing
Ethernet card.
Windows for Workgroups is not plug
and play. Turn off computer before
removing Ethernet card.
In Windows for
Workgroups, Hard
Disk Drive Module
not recognized if
computer is
connected to a
network drive D.
Disconnect from the network drive
and reboot.
eug-8.frm Page 7 Saturday, January 25, 1997 11:17 AM