Troubleshooting Procedures 5-11

5.3.4 Run T ime Error Messages

In the event of a hardware/software error that occurs after completion of POST, the

error messages listed and described in Table 5-4 may occur.

Table 5-4 Run Time Error Message Troubleshooting

5.3.5 PCMCIA Modem Problems

If an optional PCMCIA modem does not work properly, check the following items:

♦Dialing problem or wrong number - Try dialing a number that you have

previously dialed successfully.

♦Faulty phone line - Connect a telephone to the line and listen for a dial tone.
♦Software program - Check to ensure that you have installed the software

correctly.

Message Cause Action
I/O card parity interrupt at
address
. Type (S)hut off
NMI, (R)eboot, other keys to
continue
Memory on a peripheral card
has failed. Check the memory cards
installed in the system.
Memory parity interrupt at
address
. Type (S)hut off
NMI, (R)eboot, other keys to
continue
A memory chip(s) has failed. Check the memory on the
system board.
Unexpected HW interrupt,
interrupt at address
. Type
(R)eboot, other keys to
continue
Hardware problem. No t
displayed if the expected
interrupt handler is not
enabled.
Check all hardware in the
system.
Unexpected SW interrupt,
interrupt at address
. Type
(R)eboot, other keys to
continue
Error(s) in the software
program. Not displayed if the
extended interrupt handler is
not enabled.
Turn the machine off and then
on again. If doesn’t work,
check the program.
Unexpected type 02 interrupt
at
xxxxh
. Type (S)hut off
NMI, (R)eboot, other keys to
continue
A parity error occurred, but
the source can not be
determine.
Turn the power off and then on
again.