Thermador HGEW36FS manual Troubleshooting Guide, Customer Services, Problem Possible Cause Remedy

Models: HGEW36FS

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TROUBLESHOOTING GUIDE

Problem

Possible Cause

Remedy

 

 

 

Nothing works – display is

Control button board has

Contact qualified appliance

not illuminated

become disconnected.

service technician.

 

 

 

If an ~appears in the

Filters saturated

See ”Filters and

display

 

Maintenance” Section.

 

 

 

If is not possible to operate

Power failure

Disconnect the hood from

the hood

 

the mains electricity supply

 

 

by pulling out the plug or

 

 

switching it off at the main

 

 

fuse box.

 

 

Wait for approx. 1 minute

 

 

and then switch it on again.

 

 

 

CUSTOMER SERVICES

Before Calling for Service

If the blower does not operate:

Ensure that the electrical cord is properly connected and the supply circuit is energized.

Check that the intake is fully raised.

Make sure that the blower speed control knob is not in the OFF position.

How to Obtain Service

For authorized service or parts information, call 1-800-735-4328.

We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction, please let us know.

Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave.,

Huntington Beach, CA 92649, or call: 1-800-735-4328.

Please include the model number, serial number, and date of original purchase/installation.

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Thermador HGEW36FS Troubleshooting Guide, Customer Services, Problem Possible Cause Remedy, Before Calling for Service

HGEW36FS specifications

The Thermador HGEW36FS is a powerful and sophisticated wall oven that redefines culinary excellence in modern kitchens. As part of Thermador’s 60th Anniversary series, this oven combines innovation with style, catering to the needs of avid home cooks and professional chefs alike. With a capacity of 4.7 cubic feet, it offers ample space for baking, roasting, and broiling multiple dishes simultaneously.

One of the standout features of the HGEW36FS is its powerful convection cooking system. This technology circulates heated air throughout the oven for even cooking results, providing the perfect environment for everything from delicate pastries to hearty casseroles. The oven is also equipped with a third heating element, which enhances the convection process and significantly reduces cooking times.

Another notable characteristic is the oven’s telescopic rack system. This feature allows for easy access to oven dishes, making it simpler to monitor and remove items without the risk of burns or spills. The racks glide smoothly, ensuring that cooking and baking tasks are as straightforward as possible.

The HGEW36FS also boasts advanced moisture control technology. This innovation helps maintain optimal humidity levels inside the oven, resulting in perfectly baked bread with a crispy crust while keeping roasts juicy and tender. The combination of steam and dry heat creates an ideal cooking environment for various dishes.

For those who value precision in cooking, the Thermador HGEW36FS features an intuitive touchscreen control panel. This user-friendly interface allows for effortless programming of cooking settings and timers. Additionally, the oven comes equipped with Home Connect technology, enabling users to remotely control and monitor the oven from a smartphone or tablet. This feature provides the convenience of adjusting settings even when away from the kitchen.

The design of the HGEW36FS is equally impressive, featuring a sleek stainless steel finish that complements any kitchen aesthetic. The oven's elegant design is enhanced by a glass touch control panel, allowing for easy cleaning and maintenance.

In summary, the Thermador HGEW36FS wall oven is a perfect blend of cutting-edge technology, elegant design, and practical functionality. With features like powerful convection cooking, moisture control, and intuitive controls, it is a culinary powerhouse that delivers exceptional cooking results every time. Whether you are a home cook or a seasoned chef, this oven will elevate your cooking experience and inspire culinary creativity.