Service

Before Calling

Service

Troubleshooting Chart

Oven Problem

Possible Causes and Suggested Solutions

 

 

 

 

Oven door is locked and will not open,

Turn the oven off at the circuit breaker and wait five minutes. Turn breaker

even after cooling.

back on. The oven should reset itself and will be operable.

 

 

Oven is not heating.

Check circuit breaker or fuse box to your house. Make sure there is proper

 

electrical power to the oven. Be sure oven temperature has been selected.

 

 

Oven is not cooking evenly.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions.

 

 

Baking results are not as expected.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions. Adjust oven calibra-

 

tion if necessary. See "Oven Temperature Offset" under "User Settings".

 

 

Food takes longer to cook than expected.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

Food is overcooked.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

True Convection results are not as expect-

The oven temperature must be manually reduced by 25 ºF. Refer to cooking

ed.

charts and tips for rack positions, cooking times and pan selection. Adjust

 

oven calibration if necessary. See "Oven Temperature Offset" under "User

 

Settings".

 

 

Oven temperature is too hot or too cold.

The oven thermostat needs adjustment. See "Oven Temperature Offset"

 

under "Special Features".

 

 

Oven light is not working properly.

Replace or reinsert the light bulb if loose or defective. Touching the bulb with

 

fingers may cause the bulb to burn out.

 

 

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is bent.

 

 

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe lens cover area with

 

a clean dry towel prior to attempting to remove the lens cover.

 

 

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always wipe out loose soils

 

or heavy spillovers before running self-clean. If oven is badly soiled, set

 

oven for the maximum self-clean time.

 

 

Clock and timer are not working properly.

Make sure there is electrical power to oven.

 

 

"E" and a number appears in display and

This is a fault code. Press "+" and "-" simultaneously to stop beeping and

control beeps.

clear display. Reset oven if necessary. If fault code remains, record fault

 

code, cancel oven and call authorized service technician.

 

 

With a new oven there is a strong odor

This is normal with a new oven and will disappear after a few uses. Operat-

when oven is turned on.

ing the self-clean cycle also "burns-off" the smell more quickly.

 

 

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Thermador POD302 Before Calling Service, Troubleshooting Chart, Oven Problem Possible Causes and Suggested Solutions
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POD302 specifications

The Thermador POD302 is a professional-grade built-in steam oven designed to elevate culinary experiences in home kitchens. Known for its combination of modern technology and high-performance cooking capabilities, the POD302 is a popular choice among chefs and home cooks alike.

One of the standout features of the Thermador POD302 is its advanced steam cooking technology. It utilizes pressurized steam to cook food evenly, preserving moisture and nutrients. This method not only enhances flavors but also ensures that dishes retain their natural textures. With steam cooking, users can prepare a wide array of dishes, from perfectly cooked vegetables to succulent fish and even baked goods.

The POD302 offers multiple cooking modes, including steam, convection steam, and a combination of both. This versatility allows for greater flexibility in the kitchen, enabling users to experiment with various cooking techniques and achieve restaurant-quality results at home. The oven also features a temperature probe, allowing for precise cooking. It automatically adjusts the cooking time based on the internal temperature of the food, ensuring perfectly cooked dishes every time.

Another notable characteristic of the Thermador POD302 is its sleek and intuitive control panel. The digital display is user-friendly, making it easy to navigate between different cooking modes and settings. The oven also includes a built-in timer and a delayed start feature, allowing for convenient meal planning and preparation.

In terms of design, the POD302 is crafted with a focus on elegance and functionality. It boasts a stainless steel finish that complements any kitchen decor. The interior is spacious, with enough capacity to accommodate large dishes, making it ideal for family meals or entertaining guests.

For those who value convenience, the POD302 includes a self-cleaning feature that takes the hassle out of maintenance. The oven will use steam to loosen food residues, making clean-up a breeze.

Energy efficiency is another consideration, and the Thermador POD302 is designed to be environmentally friendly while delivering exceptional performance. With its powerful steam generation system, it heats up quickly, reducing cooking time and energy consumption.

In summary, the Thermador POD302 is a cutting-edge steam oven that brings professional capabilities into the home kitchen. With its advanced cooking technologies, versatile modes, elegant design, and user-friendly features, it is an exceptional addition for anyone looking to enhance their cooking experience.
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