Problem/

Solution

error

 

 

 

Sprint

If Sprint Location Services aren’t working or don't seem to be

Location

available on your Windows computer, check whether you have,

in the Settings window, a “Sprint Location Services” option in

Services

the drop-down list.

aren’t

 If the drop-down list does not have the “Sprint Location

working or

Services” option, then your account, your USB modem, or

don't seem to

both are not configured to support Sprint Location Services;

be available

contact Sprint.

– or –

 

 

1. Select the “Sprint Location Services” option from the drop-

 

down list, and ensure that “Enable Location Services” and

 

“Display ‘Location & Search Services’ on the menu” are

 

selected. (You must read and accept the Privacy Consent

 

Agreement.)

 

2. If you will be using NMEA, select “Display GPS Receiver.”

 

3. Ensure that Network Mode (in the Sprint Mobile Broadband

 

settings window) is set to “Automatic” or “1X Only.”

 

(Sprint Location Services may not be available if Network

 

Mode is set to “1xEV-DO Only”.)

 

4. Ensure you are not roaming. For the initial fix, you must be in

 

1X coverage.

 

5. To verify that your USB modem is able to obtain data for

 

Sprint Location Services, in the Sprint Location Services

 

settings window, click Test GPS.

 

6. If the results show the number of satellites and valid

 

latitude, longitude, and elevation information, then check

 

that the GPS application (for example, street mapping

 

application) is configured to use the correct port. (The port

 

number that the GPS application should use is displayed in

 

the GPS Receiver window.)

 

For help on checking which port the GPS application is

 

configured to use, see the documentation of the GPS

 

application.

 

7. If the GPS application is configured to use the correct port,

 

but the application doesn't seem to be reporting correct

 

results, then there may be a problem with the GPS

 

application.

 

 

Basics of Your USB Modem

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TOA Electronics 595U quick start Sprint, Location, Services, Aren’t, Working or, Be available, GPS Receiver window