22
Troubleshooting the Electronic Ignition System
Note: Before troubleshooting, be sure that the appliance main line gas
Important: Valve system troubleshooting should only be accomplished by a qualified service technician.
| Symptom | Possible causes | Corrective action | |
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1. | Nothing happens when | A. Low voltage/or bad lead | Check voltage on AC terminals of module an/or batteries. The value should be | |
| ON/OFF switch is turned | wires. | around 2.7 to 3.2 VAC. Confirm that wire connections are secure. | |
| on (pilot does not spark). |
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| B. Damaged igniter wire. | Check for visible cracked casing, cuts, etc. | |
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| C. Damaged pilot assembly. | Check pilot assembly for visibly broken spark electrode, etc. |
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| D. Batteries Low | Check voltage on D.C. terminal of batteries. The value should be around 3.0V |
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2. | The main burner does | A. No fuel supply. | Ensure that the gas supply is turned on. | |
| not light and the igniter |
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| B. Loose sensor wire. | Ensure sensor wire connection is secure. | ||
| is sparking. | |||
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| C. Lose wires to valve. | Ensure black, green and orange wires connection is secure to valve. |
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| D. Loose wires to ignition | Ensure black sensor wire (S) and black igniter wire (I) is secure to ignition |
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| module. | module. |
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| E. Air in the gas line. | Purge gas line of air. |
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| F. Low voltage. | Test voltage at AC terminals of module and/or batteries. It should be around |
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| 2.7 to 3.2 VAC. |
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3. | The main burner come | A. Gas supply is turned | Turned gas supply to "ON". | |
| "ON" but then go "OFF". | "OFF". |
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| B. Loose wire connection on | Check wire connection. |
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| valve or ignition module. |
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| C. Flame does not engulf | Check location of sensor. |
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| flame sensor. |
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| D. Obstructed vent system. | Check vent system for obstructions. |
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4. | The log and glass soot. | A. Flame impingement on | Check for proper log placement. | |
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| the log. |
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| B. Improper air shutter | Check for proper air shutter openings. |
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| opening. |
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NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
