TROUBLESHOOTING(Q & A)
| Problem | Possible Causes | What to do | |
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Nothing appears on the | The main power cable | Check that the main power | |
cable is plugged into the power | |||
Front Panel. | is not connected. | ||
socket. | |||
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No sound or picture, but |
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the front panel shows the | STB is in standby mode. | Turn the power ON. | |
time or |
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| The satellite dish is not | Adjust the dish. | |
| pointing at the satellite. | Check the settings in one of | |
No Picture, No Sound. | No Signal or Weak Signal. | the channel search submenus. | |
LNB is faulty. | Check the cable connections. | ||
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| The UHF Key is | Replace the LNB. | |
| pushed down . | Get out of the UHF mode. | |
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| No Batteries. | Change the batteries (both). | |
The Remote Control Unit | The RCU is incorrectly | Aim the RCU properly to | |
aimed. | the STB. | ||
(RCU) is not working. | |||
The STB is in standby | Change the mode to the | ||
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| mode. | normal mode. | |
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You have forgotten your |
| Contact your Service Provider. | |
secret PIN Code. |
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Time Setting is wrong. | The Time is not set properly. | Adjust the Time on the Menu. | |
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| The channels are not | Set the channels in the RF mode | |
2 broadcasts overlap. | configured properly on the | under the A/V setting of the | |
| RF mode. | Menu between 21 to 69 on the TV. | |
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