Chapter 9: Troubleshooting

General troubleshooting

Before calling a service technician, please check this chapter for a possible cause of the problem and some solutions you can try.

Black box on-screen

•The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off (- page 46).

TV stops responding to controls

•If the TV stops responding to the controls on the remote control or TV control panel and you cannot turn off the TV, press and hold the POWER button on the TV control panel for 5 or more seconds to reset the TV.

Other problems

•If your TV’s problem is not addressed in this Troubleshooting section or the recommended solution has not worked, use the Restore Factory Defaults procedure (- page 37).

TV will not turn on

•Make sure the power cord is plugged in, and then press p.

•The remote control batteries may be dead. Replace the batteries or try the control panel buttons.

Picture problems

General picture problems

•Check the antenna/cable connections (- Chapter 2).

•Press +on the remote control or TV and select a valid video input source (- page 38). If no device is connected to a particular input on the TV, no picture will display when you select that particular input source. For device connection details, see Chapter 2.

•Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable).

•The station may have broadcast difficulties. Try another channel.

•Adjust the picture qualities (- page 45).

•If you are using a VCR, make sure lon the remote control is set correctly (- page 25).

•Do not connect both a standard video cable and an S-video cable to the VIDEO 1 input at the same time (- page 17).

Noisy picture

•If you are watching an analog channel (off-air broadcast or Cable TV), you can set the CableClear®/DNR feature to AUTO to reduce visible interference in the TV picture (- page 58).

Video Input Selection problems

•If the Input Selection window does not appear when you press +on the remote control or TV, press +a second time, which will change to the next video input source and display the Input Selection window.

Cannot view external signals or channel 3 or 4

•If you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, ColorStream®,

HDMI 1, HDMI 2, PC or from channels 3 or 4, make sure the Input Lock is set to Off (- page 53).

Poor color or no color

•The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Color (- page 45).

Poor composite or S-video picture

•If the TV is connected to an external A/V device (e.g., DVD player, video game system, set-top box, etc.) try using a ColorStream or HDMI video connection instead.

Picture and sound are out of sync

•As with all products that contain a digital display, in rare instances, when viewing certain content (e.g.. television broadcasts, video games, DVDs), you may notice that the sound and picture are slightly out of sync. This phenomenon can be caused by various factors including, without limitation, video processing within the TV, video processing in an attached gaming system, and video processing or different compression rates used by broadcasters in their programming. You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon:

–If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

LED indications while in reboot from standby

•When you plug the power cord in, the yellow LED will blink until the TV enters standby mode, (plugged in but not powered on). This is normal and is not a sign of malfunction.

Sound problems

•Check the antenna/cable connections (- Chapter 2).

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 48).

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 48).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 48).

Remote control problems

• Make sure the remote control is set to the correct device mode (- page 24).

• Remove all obstructions between the remote control and the TV.

• The remote control batteries may be dead. Replace the

batteries (- page 23).

(continued)

69

Page 68 Page 70
Page 69
Image 69
Toshiba 32LV67U, 26LV67 manual Troubleshooting, General troubleshooting
Page 68 Page 70

32LV67U, 26LV67, 32LV67 specifications

The Toshiba 32LV67U, 26LV67, and 32LV67 are a series of flat-screen LCD TVs that cater to viewers seeking quality display options without overwhelming size. These models belong to Toshiba's LV series, known for delivering balanced performance in various viewing environments, making them ideal for bedrooms, smaller living rooms, or even as secondary screens.

One of the standout features of the Toshiba LV67 series is their display technology. Utilizing LCD screens with a resolution of 720p, these televisions provide a clear and vibrant picture quality. The brightness levels are adequate for most lighting conditions, ensuring that content is visible even in well-lit rooms. The incorporation of Toshiba's advanced image processing technologies enhances color accuracy and contrast, allowing viewers to enjoy a more immersive experience when watching movies, gaming, or streaming content.

In terms of connectivity, the Toshiba LV67 models come equipped with multiple HDMI ports, allowing for easy connection to various high-definition devices such as gaming consoles, Blu-ray players, and streaming boxes. Additionally, they feature USB ports for media playback, enabling users to view photos and videos directly from flash drives. The inclusion of component and composite inputs ensures compatibility with a wide range of legacy devices.

Audio performance is another highlight of these models. With built-in speakers that support Dolby Digital, users can expect rich sound quality that enhances the overall viewing experience. However, for audiophiles or those seeking a more robust audio performance, the option to connect external sound systems via the optical audio output or headphone jack allows for an upgrade.

The design of the Toshiba LV67 series balances aesthetics with functionality. With sleek bezels and a slim profile, these TVs can fit into almost any décor style. The stand is sturdy, providing a stable base, but they also offer VESA mounting compatibility, giving users the option to mount the TV on the wall for a cleaner look.

In conclusion, the Toshiba 32LV67U, 26LV67, and 32LV67 models provide a well-rounded viewing experience that combines solid performance with modern technologies. Whether used for binge-watching favorite shows, playing video games, or browsing online content, these TVs are designed to meet the needs of a diverse audience while remaining budget-friendly. Their compact sizes make them an excellent fit for various environments, proving that great entertainment doesn’t have to come in oversized packages.
Top Page Image Contents