LOREX Technology LH330 EDGE2 Troubleshooting Continued, Error, Possible Causes, Solutions

Troubleshooting

Troubleshooting (Continued)

Error	Possible Causes	Solutions
• There is no picture on	• Monitor/TV not detected by DVR	• Power off the monitor and DVR. Power off the
the monitor/TV after		monitor and DVR. Power on the monitor/TV, and
connecting it to the DVR		then power on the DVR
	• Input channel for DVR not	• On the monitor/TV, select the input channel the
	selected on monitor/TV	DVR is connected to
	• Video cable is loose or has	• Check the video cable connection to the DVR and
	become disconnected	monitor/TV
	• Monitor/TV or DVR is not	• Ensure your DVR and monitor/TV are plugged in
	powered on or is not receiving	• If the DVR or monitor/TV are connected through a
	sufficient power
		power bar or surge protector, try bypassing the bar
		and connecting the power adapter directly to the
		wall outlet
		• Confirm that there is power at the outlet:
		• Connecting the power cable to another outlet
		• Test the outlet with another plugged device
		(such as a lamp or phone charger)
	• Video-out Resolution set to	• This may occur if you have manually changed the
	incorrect setting	resolution setting from the Auto setting and then
		connected the DVR to a different monitor/TV that is
		incompatible with the new setting (for example,
		connecting the DVR to an HDTV rather than a VGA
		monitor/TV)
		• Connect the DVR to another monitor/TV. Then
		click Menu>Setup>Video-Out Setup>Video-Out
		Resolution and select Auto. Click Video-Out Update
		and Yes to confirm. Then power off the DVR,
		connect it to the desired monitor/TV, and power on
		the monitor/TV then the DVR
• Touch Screen monitor	• USB cable for the touch screen	• Connect a USB cable from the monitor to one of
not detected by DVR	operation has not been	the USB ports
	connected
	• USB cable for the touch screen	• Disconnect the USB cable from the DVR and
	monitor has not been detected	reconnect it
		• Connect the USB cable to a different USB port on
		the DVR
		• With the USB cable connected, power off the
		monitor and DVR. Power on the monitor, and then
		power on the DVR.
• Menu Bar or camera	• Adjust the HDMI Screen Size	• Click Menu or press	on the front panel of the
titles "cut-off" on TV		DVR, and then select Setup>Video-Out Setup.
connected with HDMI		Click HDMI Screen Size and scroll up / down to
		adjust. Right-click to exit and save changes

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