8JOB STATUS
312 Error Code
2B60 The folder was
renamed. A folder of
the same name
already existed.
Check the folder to be made.
2B70 The document was
renamed. A document
of the same name
already existed.
Check the data to be stored.
2B71 The storage period of
e-Filing documents will
expire.
Check the storage period.
2B80 The HDD for storing e-
Filing data is running
out of space.
Delete the unnecessary data in HDD.
2BA1 Incorrect paper size or
color mode
This size or color mode is not supported by e-Filing. Check the
paper size or color mode.
2BD0 Power failure occurred
during restoring.
Check the power cable.
2BE0 Failed to obtain the
machine parameters.
Turn the power OFF and then back ON to print again.
2BF0 Reached the maxi-
mum number of
pages.
Reduce the pages to be inserted, and print them.
2BF1 Reached the maxi-
mum number of docu-
ments.
Delete unnecessary documents in the box or folder.
2BF2 Reached the maxi-
mum number of fold-
ers.
Delete unnecessary folders in the box.
Printer
4031 HDD full for printing Too many jobs of Private print and department code print are
stored in HDD.
4032 Private-print-only error Jobs other than Private print cannot be printed. Perform Private
printing.
4033 Printing data storing
limitation error
Printing with its data being stored to the HDD temporarily (Proof
print, Private print, Scheduled print, etc.) cannot be performed.
Perform normal printing.
4034 e-Filing storing limita-
tion error
Printing with its data being stored to the HDD (print and e-Filing,
print to e-Filing, etc.) cannot be performed. Perform normal
printing.
4035 Local file storing limita-
tion error
Network Fax or Internet Fax cannot be sent when “Local” is
selected for the destination of the file to save. Select “Remote”
(SMB/FTP) for the destination.
4036 User authentication
error
The user performing the printing has not been authenticated or
user-registered. Perform user authentication or user registra-
tion.
4040 No authority to exe-
cute a job
The user has not been assigned the Role to perform this opera-
tion by the Administrator.
4050 The connection with
the LDAP server or its
authority setting has
something wrong.
Ask your LDAP server administrator about it.
4300 Job execution error
due to functional
restrictions
USB direct printing cannot be performed due to a functional
restriction. Contact your service technician.
4301 File conversion error The format of this file is not supported in the USB direct printing,
or the file is invalid. Check the file.
Error code Problem What to do