Troubleshooting 167

Wireless network problems

Check that the router/AP (Access point) power is On.
Afterstartingwirelessnetworksetup,conrmthatthenetworkis
conguredproperlybyperformingthenetworkconnectiontest,see
“Network Connection Test” on page 120 .
Check the router/AP’s connection status.
If the router/AP does not support PBC or WPS, Easy Setup (PBC) will
not work even if the push-button is pressed, see “Wireless Setup” on page
113.
If the available router/AP list is not displayed in Easy Setup (PBC) or
Assisted Setup, the power of the router/AP may be Off. Check that it is
On, and then try restarting the scan for available routers/APs, see “Easy
SetupusingPBC(Pushbuttonconguration)”onpage114.
Refer to the router/AP’s instruction manual.

MediaShare problems

Ensure that the devices (TV and Server) are connected correctly.
Incorrect functionality may occur when using a USB HUB connection.
Photolesthatwereprocessedandeditedusingthecomputer’s
application software may not be viewable.
When viewing content that supports two or more formats the TV may
select one format automatically.
Copyright protected content stored on the media server may not be
playable on the TV.
Contentplaybackstabilitymaybeaffectedbyheavynetworktrafc.
Content originally recorded on a computer may not play correctly.
Set the media sharing of the media server to the correct settings,
according to the media server instruction manual.
ConrmthatthecontentsofeitherthemediaserverortheUSBstorage
device are in formats that are supported by this TV, see “MediaShare
specications”onpage142.
Depending on the media server, access may be limited by the MAC
address. Set the server according to the media server’s instruction manual.
ThisTV’sMACAddresscanbeconrmedintheNetworkSetupportion
of the User Menu, see “MAC Address” on page 120.
Wireless network problems