Questions and Answers
Below are the answers to some of the most common queries.
For more information go to www.toshiba.co.uk
Remember…
?For television operation queries, please ring the helpline…
Q Why are there distorted images/faded colours?
A This is sometimes due to condensation if the room temperature rises rapidly or the television is moved
from a cold room to a warm room. Leave the television turned on for a while this should improve the images.
Q Why is there no sound or picture?
A Check the mains switch is on and check all connections.
Check the television is not in standby mode.
Q There is a picture, but why is there little or no colour?
A When using an external source, for instance, a poor quality video tape, if there is little or no
colour, improvements may sometimes be achieved. The colour is factory set to Auto. to automatically display the best colour system.
To check that you have the best colour:
1With the external source playing, select Manual setting from the SET UP menu.
Manual setting
| Colour | : |
| Auto. | |
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| EXT 2 |
| A | DVD | |
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| OK | : | To store |
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| MENU | : | To return | ||
| EXIT | : | To exit |
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2With Sor Rchoose between Auto., PAL, SECAM, NTSC 4. 43 or 3. 58.
Q Why doesn’t the video/DVD being played show on screen?
A Make sure the VCR or DVD player is connected to the television as shown on page 6, then select the
correct input by pressing B.
Q Why is there a good video picture but no sound?
A Check the SCART lead connection.
Q Why is there a picture but no sound?
A Check the volume has not been turned down or that sound mute has not been selected.
Q Why is the VCR/DVD picture in black and white?
A Check the correct input has been chosen,
Q What else can cause a poor picture?
A Interference or a weak signal. Try a different television station. Manual fine tuning may help.
Q Why doesn’t the remote control work?
A Check the side switch on the remote control is in television mode.
Check the batteries aren’t dead or inserted incorrectly.
Q Why don’t the controls on the side/front of the television work?
A Check that Panel lock is not ON.
Q Why is there a message permanently on the screen?
A Remove it by pressing CALL.
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