Chapter 10: Troubleshooting

 

 

 

 

TV Guide On Screen® FAQs (continued)

 

 

OPERATIONS

 

32. Q: Is Help available in the TV Guide On Screen® system?

 

 

 

26. Q: How can I look for a specific show in the TV Guide

If so, how do I find it?

 

A: Yes. Highlight any of the five main Services (Listings,

 

 

On Screen® system?

 

A: SEARCH lets you find shows by keyword, alphabetically,

Schedule, Recordings, Setup, Search) and press the INFO

 

key on the remote control. An expanded Info Box displays

 

 

or by category (HDTV, Movies, Sports, Children,

 

 

additional help information. Press INFO again to close

 

 

Educational, News, Variety, Series).

 

 

the box.

 

 

 

 

 

27. Q: My cable box will not change channels with the

Help is also available in a panel menu. Press INFO to

 

display an expanded Info Box. Press INFO again to close

 

 

TV Guide On Screen® system. What’s wrong?

 

A: There are several possibilities:

the box.

 

 

 

a)

The incorrect cable box code was entered during TV Guide

RECORD/REMIND

 

 

On Screen® initial setup. Redo initial setup.

33. Q: Can I tune to a different channel while recording a

 

b) The G-LINK®(IR blaster) cable may not be connected

program?

 

 

properly (see page 25).

A: No.

 

c)

The cable box has no remote capability and is

34. Q: How many programs can be scheduled for RECORD in

 

 

incompatible.

 

 

 

 

the GUIDE?

 

 

 

 

 

28. Q: How do I resize or close the Info window?

A: There is no limit to the number of shows that can be

 

A: Press the INFO button on the remote control to resize the

programmed into the schedule memory.

 

 

 

 

Info window. Press the INFO button again to close the

35. Q: If a program is scheduled to RECORD on a Regular

 

 

Info window.

 

 

 

 

basis, does it count as five?

 

 

 

 

 

29. Q: Is there a way to go directly to the next day’s listings

A: No, whether a program is scheduled ONCE,

 

REGULARLY, or WEEKLY, it only counts as one show in

 

 

without scrolling through each time slot?

 

 

the RECORD stack memory.

 

A: Yes. In LISTINGS, highlight the station you want to look

 

 

 

 

ahead and use the Channel Number buttons on the remote

36. Q: If I have a power failure, will I need to reset the

 

 

control to enter “24.” In the resulting menu, press z two

recorded shows I have already programmed?

 

 

times to scroll down to select the HOURS AHEAD

A: The start times and channel numbers of shows that have

 

 

option, and then press ENTER. You also can use the

 

 

been programmed will be retained in the memory of the

 

 

SKIP/SEARCH button on the remote control.

 

 

TV Guide On Screen® system. Titles will appear once

 

30. Q: Why can’t I record a show? All I get is snow or a blue

listings are restored.

 

37. Q: Can I set a Record or Remind event without

 

 

screen.

 

 

A: There are several possibilities (without a cable box):

highlighting a show title in the TV Guide On Screen®

 

system?

 

a)

The recording unit was not connected or set up correctly.

 

A: Yes. TV Guide On Screen® has a Manual Record and

 

b)

The incorrect channel lineup was selected. Press GUIDE

 

Remind feature. Highlight SCHEDULE in the Service Bar,

 

 

and then • to highlight SETUP. Press z to highlight

 

 

and press MENU. Choose the event type, press ENTER,

 

 

“Change system settings,” and then press ENTER. Follow

 

 

and then enter the date, start and stop time, channel

 

 

the on-screen prompts to select the correct channel lineup.

 

 

number, and so forth.

 

 

 

 

 

31. Q: Why won’t my VCR change channels and why does it

38. Q: What do the frequencies for Record and Remind mean?

 

 

change to the wrong channel?

 

 

A: Once—records/reminds the show one time.

 

A: There are two possibilities (with a cable box):

 

Daily (manual only)—records the time, channel, input,

 

a)

The VCR is not set on the correct output channel. Set the

 

recorder combination Monday through Friday.

 

 

VCR to 03, 04, or whichever output channel is set by your

 

 

Regularly— records/reminds the show every time the show

 

 

cable system.

 

 

b)

The VCR and/or cable box are hooked up incorrectly.

airs on the same channel and starts at the same time.

 

Weekly— records/reminds the show each time the show

 

 

Refer to your VCR owner’s manual or contact your Cable

 

 

TV company for proper wiring procedures.

airs on the same day of the week, on the same channel and

 

 

 

 

starts at the same time.

 

 

 

 

Off (not cancel)—keeps the show in the Schedule list but

 

 

 

 

will not record/remind the show until the frequency is

 

 

 

 

changed.

 

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Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

 

 

 

 

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