Toshiba 51HX93 TV Guide On Screen FAQs continued, Operational Questions, Troubleshooting

	Chapter 10: Troubleshooting
TV Guide On Screen FAQs (continued)
14. Q: Why won’t my VCR turn on?		4. Q: How do I add, delete, or change the assigned number of
A: There are several possibilities:			channels on the TV Guide On Screen system?
		A: See the “Change channel display” section in the TV Guide
a)	The wired remote VCR is incompatible.
			On Screen owner’s manual.
b) The VCR does not have remote power capability. The user
	must leave the VCR ON for recording.	5. Q: If a channel is displayed on my TV Guide On Screen
c)	The VCR remote mode was set to “B” or “2.” The remote
			listing, does that mean I should be able to watch it?
	should be set to “A” or “1.”
		A: Not necessarily, because TV Guide On Screen only displays
d) An incorrect or “no VCR” code was entered during the
			listings for the local channel line-up. If the user has cable,
	TV Guide On Screen initial setup. Press the GUIDE
			their cable company determines the channels received.
	button on the remote control, and then press • to
	highlight SETUP. Press z to highlight “Change system	6. Q: Why are some of my channels listed on the wrong
	settings,” and then press ENTER. Follow the on-screen
			number?
	prompts to select the correct VCR information.
		A: There are several possibilities:
e)	The VCR record timer is on. Turn off the timer.
		1)	Initial setup was done incorrectly. (i.e., the wrong ZIP/
f)	Make sure the G-LINK (IR blaster) cable is connected
			postal code was entered.) Redo the initial setup.
	correctly (see page 25).
		2)	Incorrect channel lineup was selected. Access “Change
Operational Questions			system settings” and choose “Yes, but my channel lineup is
			incorrect,” and then reselect the correct lineup.)
CHANNEL LINE-UPS & LISTINGS		3)	Channel line-up changes have not yet been processed. (Use
1. Q: Why aren’t all my channels initially displayed?			the “Change channel display” feature to make
			adjustments.)
A: After initial setup, approximately 120 channels are
	automatically displayed. The user may use the “Change	7. Q: Why doesn’t the program highlighted match up with
	channel display” feature to turn ON or OFF additional		the video window on my TV screen?
	channels.	A: There are several possibilities:
	Note: Even though you have the option of enabling many
		a)	The station in question made a late change to its scheduled
	more channels, the system may not have the memory capacity
			program listing and the TV Guide On Screen system has
	to hold detailed program descriptions for all of them.
			not yet been updated.
2. Q: Why do all my channels display “No Listing?”		b)	The TV is receiving broadcasts through a modified or
A: The TV Guide On Screen system has not yet received its			boosted antenna system or a satellite dish (not supported
	data download. The phrase “No Listings“ will be replaced		by the TV Guide On Screen system).
	with program information during the next download cycle,	c)	Initial setup was done incorrectly. (i.e., the wrong ZIP/
	which will occur within the next 24-hour period.		postal code was entered.) Redo the initial setup.
3. Q: Why do some of my channels display “No Listing?”		d)	Incorrect channel lineup was selected. Access “Change
			system settings” and choose “Yes, but my channel lineup is
A: There are several possibilities:
			incorrect,” and then reselect the correct lineup.)
a)	The channels in question were recently turned ON (in	e)	The video window may be locked. Press SPLIT to unlock.
	Change channel display) and TV Guide On Screen has yet
	to receive its next data download.	8. Q: Why is there no picture in the video window?
b)	After completing the initial setup, the first data download	A: If you turn ON the digital tuner hold when ANT 2 is the
	of the day was interrupted by a VCR recording.		selected input source and then open the TV Guide
c)	The TV power cord was left unplugged for an extended		On Screen system, the Video Window may not display a
	period of time and the TV Guide On Screen system was		picture. If this happens and you want to use the TV Guide
	unable to receive program listings during the scheduled		On Screen system, turn OFF the digital tuner hold and
	download cycle.		select ANT 1 or VIDEO 1 as the input source.

d)Poor reception caused some of the data to be missed.

e)The cable box was turned OFF. The TV power cord must be plugged in and the cable box must be ON.

g)A/V Cable: The VCR was turned OFF. If the connection includes stereo cables with cable box to VCR and stereo connection from VCR to television, the VCR must be ON.

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