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Toshiba Utilities

Fingerprint Authentication Utility

Observe the following before you swipe your finger on the reader, whether for fingerprint enrollment/registration or recognition.

❖Wash and dry your hands thoroughly.

❖Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.

❖Clean the reader with a lint-free cloth. Do not use detergent to clean the reader.

❖Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate.

❖Soaked or swollen finger (e.g., after taking bath)

❖Injured finger

❖Wet finger

❖Soiled or oily finger

❖Extremely dry skin condition on finger

Observe the following to improve the fingerprint recognition success rate.

❖Enroll two or more fingers.

❖Enroll additional fingers if recognition failure occurs often using enrolled fingers.

❖Check your finger condition. Changed conditions, such as injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate. Also if the fingerprint is worn down or the finger becomes thinner or fatter, the recognition success rate may be lowered.

❖The fingerprint for each finger is different and unique. Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification.

❖Check sliding position (see illustration below).

(Sample Illustration) Aligning the finger on the reader