If Something Goes Wrong

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Resolving a hardware conflict

Display problemsHere are some typical display problems and their solutions:The screen is blank.

Display Auto Off may have gone into effect. Press any key to activate the screen.

You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working.

If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting.

HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options.

If you are using an external monitor:Check that the monitor is turned on.

Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.

Check that the cable connecting the external monitor to the computer is firmly attached.

Try adjusting the contrast and brightness controls on the external monitor.

Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen.

The screen does not look right.

You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Click Windows Color and Appearance to choose the colors for the screen. Click Display settings to choose the screen resolution.