If Something Goes Wrong

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Problems when you turn on the computer

 

 

 

If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time.

To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see “Charging batteries” on page 106.

The computer displays the Non-System disk or disk error message.

Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del to restart the computer. For more information see “The computer is not accessing the hard disk or the optional external diskette drive.” on page 175.

The AC power light is blinking.If the AC power light is blinking, try the following steps:

1Cut off power to the computer by disconnecting the AC adaptor and removing the battery. The error condition will be interrupted, and the AC power light will stop flashing.

2Put the battery back into the computer. Do not connect the AC adaptor. Try turning the computer on again.

If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com).

If the AC power light starts flashing, remove the battery, and continue with the steps below.

3Connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again.

If the computer starts normally, the battery may need charging, may be depleted, or may be defective. Turn the computer on, insert the battery, and then leave the computer running for several hours, which will deliver a slow, steady “trickle- charge” to the battery. Once the battery has been trickle- charged, it may begin working correctly again.

If the trickle-charging does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the

Ask Iris® link and search for the support bulletin by name).

4Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.