If Something Goes Wrong

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Resolving a hardware conflict

Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 125.

Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings.

The modem is on, set up properly but still does not transmit or receive data.

Make sure the line has a dial tone. Connect a telephone handset to the line to check this.

The other system may be busy or off line. Try making a test transmission to someone else.

For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com.

Wireless networking problems

NOTE

This section provides general troubleshooting tips for networking

 

problems, specifically wireless (Wi-Fi®) networking.

 

The terms and concepts used assume a basic understanding of

 

networks, and may be for more advanced users. If you need

 

assistance or if you are not familiar with the terminology, please see

 

Windows® Help and Support or contact your computer technician.

 

 

❖If your computer is equipped with an internal Wi-Fi®adapter,

verify that the Wi-Fi®antenna switch is on (the Wi-Fi®light will be lit).

NOTE

To determine if your computer has an internal Wi-Fi®adapter, check

 

the device list in Device Manager (part of the Windows® Control

 

Panel, Hardware and Sound). Some Toshiba models may have a

 

Wi-Fi®antenna switch even though they do not have an internal

 

Wi-Fi®adapter.

 

 

❖Verify that signal strength is good using the utility provided with the Wi-Fi®adapter.