Toshiba D-RW2SU/D-RW2SC Troubleshooting, 148 EN, Power, Picture, Sound, Remote control, Others

Others

Troubleshooting

Before requesting service for this unit, check below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Power

■The power does not turn on.

•Check that the AC power cord is connected securely.

•(In case of power failure) Check the breaker.

Picture

■There is no picture.

•Re-connect the connecting cords securely.

•Check if the connecting cords are damaged.

•If Setup menu appears on the TV screen, press [RETURN] to exit the menu.

•Check the connection to your TV (page 24).

•Check if the Interlace/Progressive mode is set correctly according to your TV (pages 143-145).

•Switch the input selector on your TV (such as to “LINE1”) so that the signal from the unit appears on the TV screen.

■Picture noise appears.

•The disc is dirty or flawed.

•If the video signal is sent to your TV through a VCR or if your TV is equipped with a VCR, the copy- protection signal applied to some DVD programs could affect picture quality. If you still experience this problem even when you connect the unit directly to your TV, try connecting the unit to your TV’s S- VIDEO input.

■TV program reception does not fill the screen.

•Try to set the channels with “Auto Preset” in the Setup menu (pages 32-33).

•Select a channel of any TV program using [CH / ].

■TV program pictures are distorted.

•Adjust TV antenna.

•Adjust the picture (see the TV’s instruction manual).

•Place the unit and TV farther apart.

•Place the TV and any bunched antenna cables farther apart.

■TV channels cannot be changed.

•Switch the input to TV.

•Connect the antenna cable correctly (page 24).

■Playback picture is distorted

•Keep the equipment which may cause electrical disturbances, such as a mobile phone, away.

Sound

■There is no sound.

•The disc is dirty or flawed.

•Re-connect all connections securely.

•Check if the connecting cord is damaged.

•Check the connections to the amplifier input.

•The input source setting on the amplifier is incorrect.

•The recorder is in pause mode or in Slow forward / Slow reverse play.

•The recorder is in fast forward or fast reverse mode.

•If the audio signal does not come through the DIGITAL OUT (COAXIAL) jack, check the Audio settings (pages 137-139).

■No DTS sound on digital output.

•Change the setting menu for DTS to ON.

■No DTS sound from analog output.

•This unit has no analog sound output when playing the selected DTS sound mode.

■Sound is noisy.

•The disc is dirty or flawed.

Remote control

■The remote control does not work.

•Check the antenna or cable connection to the main unit.

•Check the battery life of the remote control.

•Check if there is an obstacle between the sensor and the remote control.

148 EN