12. GENERAL MAINTENANCE

EO1-33015

12.4 REMOVING JAMMED MEDIA

12.4 REMOVING JAMMED MEDIA

1.Turn the power off.

2.Open the top cover, and right side cover.

3.Turn the head lever to position “OPEN, “ then release the head lock plate.

4.Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the media guide plate. (See Fig. 12-5.)

5.Remove the ribbon and media.

6.Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the printer.

7.Clean the print head and platen, then remove any further dust or foreign substances.

8.Place the portion of the media guide plate on the media sensor. Secure the media guide plate with the white screw.

Connector

Media Sensor

Media Guide Plate

Clamp

Media Guide Plate

White Screw

 

 

(24741710304)

Fig. 12-5

9.Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your Authorized Service representative.

12-4

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Toshiba EO1-33015 owner manual Removing Jammed Media