169
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
Here are some typical problems and how to solve them:
The battery indicator light does not come on when you plug in the AC adapter and power cord/cable.
Make sure the AC adapter and power cord/cable are firmly
plugged into both the wall outlet and the computer.
If the battery indicator light still does not come on, check that
the wall outlet is working properly by plugging in a lamp or
other appliance.
Make sure you have a working battery firmly plugged into the
computer.
If the battery indicator light continues to flash amber
during charging, either the battery pack is
malfunctioning, or it is not receiving correct input from
the AC power supply.
Disconnect the AC cable and remove the battery pack.
See “Changing the main battery” on page 121 for
information on replacing the main battery.
The AC adapter and power cord/cable work correctly, but the battery will not charge.
The battery does not charge while the computer is consuming
full power. Try turning off the computer.
The battery may not be inserted correctly in the computer.
Turn off the computer, remove the battery, clean the contacts
with a soft dry cloth (if necessary) and replace the battery.
See “Removing the battery from the computer” on page 118.
The battery may be too hot or too cold to charge properly. If
you think this is the probable cause, let the battery reach
room temperature and try again.
If the main battery has completely discharged, it will not
begin charging immediately. Leave the AC adapter and power
NOTE