Troubleshooting

USB

Refer also to your USB device’s documentation.

Problem

Procedure

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows documentation

 

for information on checking the drivers.

 

If problems persist, contact your dealer.

 

 

USB mouse

Problem

Procedure

On-screen pointer does

The system might be busy. If the pointer is

not respond to mouse

shaped as an hourglass, wait for it to resume its

movement

normal shape and try again to move it.

 

Make sure the mouse is properly connected to

 

the USB port.

Double-clicking does

Try changing the double-click speed setting in the

not work

mouse control utility.

 

1.

Open the Control Panel, select the Mouse

 

 

icon and press Enter.

 

2.

Click the Buttons tab.

 

3.

Set the double-click speed as instructed and

 

 

click OK.

The mouse pointer

Try changing the speed setting in the mouse

moves too fast or too

control utility.

slow

1.

Open the Control Panel, select the Mouse

 

 

icon and press Enter.

 

2.

Click the Pointer Options tab.

 

3.

Set the speed as instructed and click OK.

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

moves erratically

documentations for instructions on cleaning.

User’s Manual

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