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If Something Goes Wrong

DVD operating problems

DVD operating problems

If you experience a problem playing DVDs, you may be able to fix the problem yourself.

For general problems playing a DVD title, try the following steps:

1Verify that the disc is in a format that the drive supports.

2Ensure that the disc is properly inserted in the drive tray.

3Clean the disc and try again.

A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned.

4Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list.

5See “Checking device properties” on page 141 for instructions on using Device Manager to view the optical drive properties.

6Check the Toshiba Web site for new information on optical drives and their operation.

Ablank screen appears while watching a DVD-ROM movie or title.

Change the setting for when to turn off the display using the following steps:

1Click Start, Control Panel, System and Maintenance, and then Power Options.

2Click Choose when to turn off the display.

3Select Never on When to turn off the display.

4Click Save changes.The screen saver runs while you are watching a movie or title.

If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver:

1Right-click on the desktop and click Personalize in the menu.

2Select None for the screen saver.

3Click OK.